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Job summary

Main area
Communication & Engagement
Grade
NHS AfC: Band 8b
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
026-CVB-369
Employer
Citizen Voice Body for Health and Social Care Wales (operating name Llais)
Employer type
Public (Non NHS)
Site
National
Town
Any Llais Office within Wales
Salary
£59,857 - £69,553 per annum
Salary period
Yearly
Closing
16/08/2024 23:59

Employer heading

Citizen Voice Body for Health and Social Care Wales (operating name Llais) logo

Director of Communication, Engagement and Insight

NHS AfC: Band 8b

Be part of Llais and help us to raise the power and influence of people’s voices to shape health and social care services to meet everyone's needs.

Llais is a new national, independent body set up by the Welsh Government to give the people of Wales a say in how they receive their health and social care services.

Job Overview

Our role is to engage with and listen to the patients and public of Wales. We do this by reaching out to people in their local communities, hearing their views and understanding their experiences of health and social care. We will feed back to decision-makers to help shape and influence future services.

Are you passionate about improving health and social care services in Wales?

A fantastic opportunity has become available at Llais for a Director of Communication, Engagement & Insight, Band 8b, 37.5 hours per week.

This is a hybrid role, with both remote and office-based working.

The ability to communicate in Welsh is desirable.

Main Duties of the job

Developing the organisation’s strategic framework and direction, through creation and management of plans and strategies and its performance management framework to ensure delivery.

Supporting the design and introduction of a framework of national standards, policies, methodologies and approaches to engagement, representation, and complaints advocacy.

Building and enhancing the awareness, understanding and reputation of the organisation by managing a comprehensive public affairs function incorporating communications, engagement, and partnerships.

Developing and maximising the use of organisational intelligence to drive decision making and support the delivery of the organisation’s functions at local, regional, and national levels.

Developing evidence-based policy positions on matters relating to health and social care services to inform and influence health and care policy makers.

Overseeing and leading national programmes and projects.

Working flexibly as part of the senior management team.

Ensuring the principles of equality, diversity, inclusion, and sustainability are embedded throughout the organisation.

Working for our organisation

Everyone at Llais believes people and communities in Wales should lead happy, healthy lives where they get the health and social care they need in a way that works best for them. We believe this can only happen by raising the power and influence of their voices in shaping people-centred health and social care services.

That is where you come in! Are you looking for the opportunity to join a new, passionate organisation, and contribute to the improvement of health and social care services here in Wales?

We are looking for passionate and capable people from all walks of life who bring different lived experiences that will help change the way we think. We are looking for applications from diverse candidates who can bring fresh skills, lived experiences and perspectives to our work. 

Job Description Main Responsibilities

A full job description and person specification are attached to this advert, please review this prior to submitting your application.

If you are up for the challenge and want to be an important part of making a real difference to health and social care services in Wales and have any queries or wish to discuss this post, please contact: Laura Collier, [email protected]

 

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Laura Collier
Email address
[email protected]
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