Job summary
- Main area
- Pharmacy Technician - Digital Systems
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 360-C-7025
- Employer
- West Hertfordshire Teaching Hospitals NHS Trust
- Employer type
- NHS
- Site
- Watford General Hospital
- Town
- Watford
- Salary
- £39,205 - £47,084 pa inc HCA pro rata
- Salary period
- Yearly
- Closing
- 07/04/2025 23:59
Employer heading

Band 6 - Pharmacy Technician - Digital Systems
Band 6
Job overview
We are looking for a part-time Pharmacy Technician – Digital Systems to join our team at West Hertfordshire Teaching Hospitals NHS Trust.
This role is integral to the implementation, maintenance, and optimisation of our electronic prescription service (EPS), Cleo, which will enhance the transfer of patient information between secondary and primary care services.
As a key member of the pharmacy EPMA team (Electronic Prescribing and Medicines Administration), you will work closely with the multidisciplinary team to design and configure digital prescribing systems (EPMA and EPS), contributing to the ongoing development of digital healthcare solutions.
The pharmacy department provides a supportive and collaborative environment, with a strong commitment to staff wellbeing and professional development. With ongoing investment in digital technologies, this is an opportunity to be involved in innovative advancements that improve both patient care and staff experience.
If you are looking for a role where you can help shape and optimise digital healthcare systems, we would love to hear from you.
Main duties of the job
• To design, configure and further implement clinically focussed and evidence based electronic prescribing systems (Cerner and Cleo) across the trust.
• To lead, formulate and manage the strategy for training and inducting clinicians, pharmacy, nursing and other relevant staff on the use of Cleo Electronic Prescribing System (EPS).
• To implement, manage and develop the technical and clinical aspects of the EPS and EPMA systems, in conjunction with the Head of EPR and Applications.
• To be responsible for setting up and managing end-user EPS accounts.
• To participate in the clinical pharmacy technician rota, providing a ward-based pharmacy service for medical patients .
• To participate in the development of appropriate reports for EPS to provide accurate information for the management of patient care, financial remuneration and meeting KPIs.
• To participate in the accuracy checking pharmacy technician rota.
• To ensure EPS system supports the delivery of prescriptions to primary care providers of NHS services.
Working for our organisation
Detailed job description and main responsibilities
Please refer to the attached job description and person specification for a full list of duties and details about the role.
Person specification
Education and qualifications:
Essential criteria
- NVQ Level 3 and/or BTEC in Pharmacy Services or equivalent.
- Accredited Checking Pharmacy Technician qualification.
- Accreditation in Medicines Management (or equivalent).
- Registered with GPhC as a technician.
Desirable criteria
- Diploma or degree.
- Recognised IT qualification.
Knowledge:
Essential criteria
- Knowledge of prescribing and dispensing processes in inpatient and outpatient settings.
- Prior knowledge and experience working with prescribing and dispensing systems.
- Knowledge of drugs and their uses, and an awareness of the implications of drug related errors.
- Awareness of hospital systems such as PAS and EPR.
- Proven evidence of maintaining a broad level of pharmacy practice and interests.
- Understanding of the current initiatives within the NHS and the organisational structure (specifically in relation to Pharmacy).
- Up to date knowledge of national pharmacy stock issues and medicines legislation.
- Maintains personal CPD portfolio.
- Good knowledge and use of MS Office, including proficiency with Word, Excel and PowerPoint applications.
Experience:
Essential criteria
- Hospital experience (broad based clinical /ward experience).
- Experience in using pharmacy labelling and stock control systems e.g. EMIS/Ascribe.
- Experience in supervision and training of pharmacy technicians, trainees and assistants and training other health care professionals.
- Experience in front-end use pharmacy digital systems.
- Preparation and analysis of computer generated and written reports.
- Experience of working within clearly defined occupational polices and Standard Operating Procedures (SOPs).
- Experience of managing own workload and the workload of others, delegating and organising activities as appropriate.
- Knowledge and experience of recording data, including sensitive information, on pharmacy computerised data record systems.
- Experience of working with a wide range of other health care professionals.
- Previous experience of participation in audit.
Desirable criteria
- Experience using Cleo (EPS system) and Oracle Cerner (EPMA system).
- Experience of delivering projects in a timely manner.
- Leading and implementing a digital change within an organisation.
- Experience in configuration of an EPMA system.
- Experience in developing SOPs.
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Birju Tankaria/Nihaar Shah
- Job title
- EPMA Pharmacy Team
- Email address
- [email protected]
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