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Job summary

Main area
Estates, Facilities & Capital Development
Grade
Band 5
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week
Job ref
188-THQ2030125
Employer
University Hospital Southampton NHS Foundation Trust
Employer type
NHS
Site
Southampton General Hospital
Town
Southampton
Salary
£29,970 - £36,483 pa or pa pro rata
Closing
24/01/2025 23:59
Interview date
18/02/2025

Employer heading

University Hospital Southampton NHS Foundation Trust logo

Tenant Liaison Manager

Band 5

Job overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us. 
Please see below for a detailed job description of the role. 

Open only to applicants from Hampshire & Isle of Wight NHS Integrated Care System, which is limited to:  
Hampshire and Isle of Wight ICB, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Hampshire and Isle of Wight Healthcare NHS FT, South Central Ambulance Service, or Hampshire Hospitals FT. 

Main duties of the job

Are you looking for a new challenge? A unique role has become vacant, and we are seeking an enthusiastic and experienced Tenant Liaison Manager to join the Estates, Facilities & Capital Development department (EFCD) at University Hospital Southampton. EFCD plays a critical role in supporting the hospital and provides a diverse range of services including strategic estate planning, capital projects, estate maintenance, estates compliance and a whole host of soft facilities management including clinical engineering and sustainability.

You will be a key member of the Compliance team, working on your own initiative as well as being part of the wider EFCD team. The successful candidate will facilitate and manage the integration & relationships between our employees and the day-to-day management teams of the Landlord sites where the Trust is a tenant.  To ensure the safe and effective delivery of estates and facilities management. 

This role will involve travelling between to our local hospitals, support sites and to other organisations and groups.

As an organisation, UHS offers fantastic training and career development opportunities. Our people are central to the vision of the organisation, and our annual staff survey results reflect our commitment to developing your career.

Working for our organisation

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. 
Specific to this role we are open to discussing flexibility in the hours that you work. Please talk to us at the interview about the flexibility you need, and we will explore what’s possible for the role and service.  UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Detailed job description and main responsibilities

The role is to facilitate the integration between the Trusts users and the day-to-day management teams of the Landlord at each site where the Trust is a tenant. You will be the main point of contact for tenant liaison and coordination for the Trusts users and Landlords dealing with day-to-day and complex estate challenges. You will provide professional leadership and support to a wide range of staff at differing grades both clinical and non-clinical.

This will involve working across a multiple portfolio of sites to ensure the built environment is at a level that is acceptable to the Trust and be responsible for the escalation of any compliance or legal and statutory information issues to the Landlord and escalating any outstanding actions as appropriate. 

This role requires good organisational skills together and effective problem-solving skills including the ability to plan, organise and resolve numerous complex tasks which may involve both challenging and conflicting components.

The post holder will be required to work at various sites and will need to have a driving licence and access to a vehicle to enable travel between sites.

Person specification

Qualifications / training required

Essential criteria
  • Educated to degree level or demonstratable equivalent level of expertise and knowledge obtained from previous relevant experience in this field
  • Computer Literate with working knowledge of MS Office including Excel, Word, PowerPoint, Outlook, and Spreadsheets.
  • Previous experience of maintaining data using a Computer-aided facilities management system(CAFM). To ensure accurate and timely data input and management.
Desirable criteria
  • Health and safety training qualification e.g., IOSH with proven certification

Previous or relevant experience necessary

Essential criteria
  • Minimum 3 years’ experience in Estates and Facilities Management
  • Experience in a similar role
  • Experience of working with a wide range of people in different roles and at different levels of seniority both internal and external
Desirable criteria
  • Experience in a healthcare setting

Values and behaviours

Essential criteria
  • Patients First
  • Always Improving
  • Working Together

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyArmed Forces Covenant (Silver Award)Care quality commission - GoodDisability confident employerInclusion UK

Documents to download

Apply online now

Further details / informal visits contact

Name
Pam Mott-Burton
Job title
Property Manager
Email address
[email protected]
Telephone number
023 8020 4978
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