Job summary
- Main area
- Administrative & Clerical
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 188-AC151224
- Employer
- University Hospital Southampton NHS Foundation Trust
- Employer type
- NHS
- Site
- Southampton General Hospital
- Town
- Southampton
- Salary
- £26,530 - £29,114 per annum (pro rata)
- Closing
- 03/01/2025 23:59
- Interview date
- 15/01/2025
Employer heading
Administration Team Leader
Band 4
Job overview
Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to Hampshire and Isle of Wight ICB, Southern Health FT, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Solent NHS Trust, South Central Ambulance Service or Hampshire Hospitals FT.
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for detailed job description of the role.
Main duties of the job
The Child Health Care Group are looking for an experienced, enthusiastic and reliable individual to join the team in the role of admissions team leader.
Our Child Health admissions office operates Monday-Friday covering core office hours of between 8am-5pm. They provide administrative support for a wide range of clinicians and specialities in terms of managing their waiting lists effectively. Patients are admitted from across the region and Channel Islands to our services.
Southampton Children’s Hospital is part of University Hospital Southampton NHS Foundation Trust (UHS) and is one of the largest teaching trusts in the country.
Southampton Children’s Hospital is a major centre for specialist paediatric services across the south of England providing acute specialist care to our local population as well as a wider geographical area that includes the Isle of Wight and Channel Islands.
Working for our organisation
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.
Specific to this role we are open to discussing flexibility in the hours that you work. Please talk to us at interview about the flexibility you need, and we will explore what’s possible for the role and service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Detailed job description and main responsibilities
Successful candidates will need to demonstrate the following:
1. Experience of administration in a customer focussed environment.
2. Experience of dealing with complex problems and progress chasing.
3. Educated to GCSE standard with a pass in English and Maths.
4. Line management experience is desirable.
We would ideally like someone to cover office hours of 9-5.
Person specification
Qualifications, Knowledge & Experience
Essential criteria
- NVQ Level 4 or equivalent experience e.g. good knowledge across a range of administrative work procedures including non-routine elements
- Educated to GCSE (or equivalent) standard, with a pass in English and Maths
- Experience of administration in a customer- focused environment
- Experience of dealing with non-routine and complex problems, progress chasing, resource and staff allocation
- Ability to compose correspondence from fragmented instructions
- Experience in delivering training sessions
Desirable criteria
- Previous experience of working in an acute hospital setting
- Competent in the use of ESR and Healthroster
- Supervisory or office management experience
Values & Behaviours
Essential criteria
- Patients First
- Always Improving
- Working Together
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Ami Kennett
- Job title
- Child Health Operations Manager
- Email address
- [email protected]
- Telephone number
- 02381 202704
- Additional information
Faye Williams
Operational Coordinator
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