Manchester (with hybrid working, attending our locations at least two times per week)

About Us
Nationally significant and focused on a fair and equal society, we are the LGBT Foundation, a charity supporting the needs of people who identify as lesbian, gay, bisexual, and trans.

Serving over 40,000 people each year, we provide information to a further 200,000 individuals online, making us one of the most significant charities of our kind in the UK. We help all LGBT people achieve their full potential and aim to be ‘here if you need us,’ living by our hashtag #EqualityWins.

The Indigo Gender Service is leading the way with a pioneering, person-centred primary care partnership that empowers trans, non-binary, and gender variant people to thrive and achieve their full potential.

We are now looking for a Care Navigator to join us on a full-time, permanent basis, working 37 hours per week.

The Benefits
- Salary of £27,927 per annum
- Sector-leading 10% employer’s contributory pension
- Generous leave allowance (25 days’ annual leave rising to 30 days after 5 years’ service)
- Your birthday as a day’s leave
- Staff counselling scheme
- Cycle to Work / Technology Scheme
- Season ticket loan
- Office ‘buddy’ scheme for all new starters
- Free annual flu jab
- Free VDU eye care test
- Staff social budget
- Dedicated training budget for each member of staff and support with Personal Development Plans
Flexible working to support a healthy work/life balance (including time off in lieu and flexi-time)
- Relaxed dress code

This is the perfect opportunity for an experienced and compassionate support professional with experience of working with marginalised communities to join our growing organisation.

In this rewarding role, you’ll have the chance to make a real difference to trans and non-binary individuals’ lives within an inclusive and supportive working environment. What’s more, you’ll be enabled to develop your skills, advance your career, and champion meaningful change.

So, if you want to make a real impact, read on and apply today!

The Role
As a Care Navigator, you will take on a dual aspect role, providing key support to individuals requiring healthcare and supporting the Indigo Gender Service with administrative services.

Specifically, in this non-clinical role, you will support trans and non-binary people accessing the GM Trans Health Service. You will provide essential non-clinical advice, practical assistance and advocacy.

You will deliver administrative support, ensuring the needs and experiences of trans and non-binary people are at the heart of our service. Providing empathetic, trans-affirmative support, you will maintain a consistent and inclusive approach.

About You
To be considered as a Care Navigator, you will need:

- Experience of providing support to people from marginalised communities
- Experience of working collaboratively as part of a team
- Knowledge of the issues and experiences of trans and non-binary people, particularly related to healthcare and access
- The ability to deal calmly and confidently with emotional and challenging situations
- An understanding of confidentiality and equality and diversity principles

The closing date for this role is 7th January 2025.

Other organisations may call this role Care Co-ordinator, Care and Advocacy Co-ordinator Health and Well-being Navigator, Well-being Support Navigator Support Navigator, Trans Support Advocate, Health Services Support Officer, or Advocacy Worker.

We are taking positive action to encourage applications from people of colour (PoC) and other racially minoritised communities, trans, non-binary and/or older people (aged 50+), to improve the representation of colleagues from these communities in our staff team.

* Trans is an umbrella & inclusive term used to describe people whose gender identity differs in some way from that which they were assigned at birth; including non-binary people, cross dressers and those who partially or incompletely identify with their sex assigned at birth.

So, if you want to make a difference as a Care Navigator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.