Job summary
- Main area
- District Nursing
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 384-ZC-CCCS
- Employer
- Procare Health Ltd
- Employer type
- NHS
- Site
- Milford Hospital
- Town
- Milford
- Salary
- £27,857 - £30,570 Pro Rata Per Annum inc. HCAS
- Salary period
- Yearly
- Closing
- 15/12/2024 23:59
Employer heading
Care Coordinator
Band 4
Job overview
From 1st July 2020 Procare Community Services are providing adult community nursing services through a partnership venture with The Royal Surrey NHS Foundation Trust.
We are seeking a Care Coordinator to support an efficient, effective, and quality adult community nursing service in Guildford and Waverley. You will coordinate and manage referrals into the District Nursing Service, ensuring a safe, effective, and responsive patient focused service. The post is full time working between Monday to Sunday between 8 am and 8 pm.
Procare offer Agenda for Change Terms and Conditions and NHS Pension. Procare are committed to supporting the development of all employees to their full potential and all employees working within the Procare Community Services adult community nursing service will additionally have access to the staff benefits, learning and development opportunities offered by the Royal Surrey NHS Foundation Trust
Main duties of the job
The post holder will work without direct supervision to screen, coordinate and managing patient referrals into the District Nursing service, ensuring all referrals are prioritised according to need. In addition, the post holder will provide comprehensive administrative support for the Community Nursing service across Guildford and Waverley to ensure the office processes and procedures are effectively managed. The post holder will need to have administration and coordination skills with relevant level 2 / 3 NVQ or equivalent qualification or experience.
You will be a good communicator, calm and have a professional manner. You will be able to work methodically and independently whilst being a good team player. The post holder will need to be able to use technology to process and manage electronic referrals and ordering systems. You will need to be willing to undertake training and education as relevant and as required of the role.
Procare Community Services are not a UKVI sponsoring organisation, so all candidates are required to have their own independent right to work
Please see the attached Job Description and Person Specification to understand more about the opportunity this role presents you.
Working for our organisation
The Procare Chief Operating Officer is a Nurse by background, who has a real passion for all aspects of Community working. Our board is clinically led with a Director of Nursing and GPs who have vast community experience, ensuring that Procare has the expertise and knowledge base needed to develop sustainable integrated services.
With a strong emphasis on high-quality care, patient safety, and a positive patient and carer experience as the core of our strategy, our goal is to ensure excellent care for our local community. We aim to achieve this by creating a supportive and highly skilled workforce, making Procare a great place to work.
We are an innovative, ambitious, friendly, and supportive local team. We take pride in our clinically led and flat management structure, which ensures transparent leadership from all directors. We are in search of an individual with the requisite skills and attributes, someone who is pragmatic and solution-focused, and who desires to be a part of our local Community Nursing Services.
Detailed job description and main responsibilities
The post holder will ensure that patients, services users, families and carers have a positive safe and high quality experience when accessing and receiving care, treatment, advice and support from Procare employees and will ensure learning is shared and embedded in situations where things did not go as well as they should have.
Patients are the most important people in the health service and are at the centre of primary and community health care services. As patients and carers are the ‘experts’ in how they feel and what it is like to live with or care for someone with an illness or condition, all Procare employees are guided by real experience of our services to guide quality and service improvements.
Person specification
Qualifications
Essential criteria
- Evidence of a good level of education at GSCE (or equivalent) level
- High level of IT skills, including advanced use of Microsoft Office packages and good understanding of computer data processing
- NVQ level 2 / 3 in relevant subject, or equivalent experience of and willing to undertake within first year of post
Knowledge and Experience
Essential criteria
- Knowledge of Community Health services and specifically, District Nursing
- Awareness of Health and Safety and infection control regulations at work
- An ability to anticipate and resolve problems before they arise in line with relevant experience
- Awareness of budget and the need for effective use of resources
- Has good time management and organisation skil
- Able to cope with deadlines, frequent interruptions, and unpredictable work patterns
- Able to exercise judgement when dealing with patient/carer enquiries
- Able to use databases and other IT programmes, including MicroSoft Word, Excel, Powerpoint, Emails, Virtual Meeting platforms, EMIS (training will be provided for EMIS)
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Stephanie Ray
- Job title
- Clinical Lead
- Email address
- [email protected]
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