Job summary
- Main area
- CMHT Slough
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 371-MHS615
- Employer
- Berkshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- CMHT Slough
- Town
- Slough
- Salary
- £25,329 - £26,958 per annum (incl of HCAS)
- Salary period
- Yearly
- Closing
- 29/11/2024 23:59
Employer heading
Front of House Receptionist
Band 3
Job overview
Working as a member of Slough Community Mental Health Service, coordinating and providing administrative support, including collating and inputting data.
The postholder will ensure good communications are maintained across the service, being the first point of contact for the service.
Responsible for the provision of full Reception, “Front of House” Service to all Clients/Visitors both during and outside of out-patient clinics, to present a professional and calm manner.
Working as part of a multidisciplinary team, you will work alongside a range of professionals including doctors, nurses, psychologists, social workers, occupational therapists, support workers, and our administration team.
Slough is the second largest town in Berkshire and is within the Greater London Urban Area. The A4, M4, M40 and M25 are all easily accessible making travel to and from very straightforward. Links to the centre of London are excellent with four trains an hour to Paddington, fast trains taking only 18 mins.
Main duties of the job
Working as part of a multidisciplinary team, you will work alongside a range of professionals including doctors, nurses, psychologists, social workers, occupational therapists, support workers, and our administration team.
Working for our organisation
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days’ annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- ‘Cycle to Work’ and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
Detailed job description and main responsibilities
The “must haves” for you to be considered for this role:
-
Previous experience in busy office environment
-
Previous experience of working in Health or Local Authority environment
-
Previous experience with patient administration system
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person specification
Education/Qualifications/Training
Essential criteria
- GCSE or equivalent experience
Desirable criteria
- ECDL
Continuous Professional Development
Desirable criteria
- Evidence of on-going learning
Previous Experience
Essential criteria
- Previous experience in busy office environment
Desirable criteria
- Previous experience of working in Health or Local Authority environment
- Previous experience with patient administration system
- Experience of filing
Knowledge, Skills & Abilities
Essential criteria
- Fast and accurate data entry skills
- Ability to work to deadlines
- Ability to work under own initiative and within a team
- Good communication and interpersonal skills
- Professional, customer focussed attitude
- Experience of MS Office applications
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Pauline Wishart
- Job title
- Administration Manager
- Email address
- [email protected]
- Telephone number
- 01753 690950
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