Job summary
- Main area
- Administration
- Grade
- 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (N/A)
- Job ref
- 188-THQ1101024-A
- Employer
- University Hospital Southampton NHS Foundation Trust
- Employer type
- NHS
- Site
- University Hospital Southampton
- Town
- Southampton
- Salary
- £24,071 - £25,674 £24071 to £25674 pro rata, per annum
- Salary period
- Yearly
- Closing
- 05/12/2024 23:59
Employer heading
Business Administrator
3
Job overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
For an overview of the main duties of the role please see the ‘Job Description and Main Responsibilities’ section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.
Main duties of the job
We are excited to be recruiting for a Business Administrator within the NIHR Clinical Research Facility (CRF) admin team. We are seeking a dynamic and enthusiastic individual to join our friendly team. You will play a key role in providing comprehensive administrative service within reception/admin team and wider teams within the CRF.
This role involves working 30 hours per week on Monday, Tuesday, Thursday and Friday 8-4/9-5. Previous admin experience in a busy working environment is desirable, as is a willingness to learn, and willingness to help in all admin and reception areas
Working for our organisation
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.
All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Detailed job description and main responsibilities
WHAT YOU'LL DO
Assist Business Administration Manager with planning staff rotas and allocation of workload to the team ensuring appropriate levels of cover to maintain the service.
Maintain ordering of routine supplies and ordering of ad hoc items, as required, and in line with trust procurement procedures.
Ensure good customer service by providing a professional and effective telephone service, taking accurate messages, and providing information and signposting as requested and appropriate
Provide cross-cover for other staff across the facility to ensure a consistent and effective service is always maintained.
Allocate shifts to the team and ensure all shift changes are carried out in a timely manner using the HealthRoster system.
WHAT WE ARE LOOKING FOR
We are looking for someone who with excellent interpersonal skills, proactive and motivated.
You will need to have the ability to multi task, organise your own workload whilst remaining calm under pressure and enjoy a challenge.
The post holder will need to work independently in a diverse and interesting environment, using their initiative to prioritise workload, multi-task, and maintain confidentiality
Training and support will be provided where needed.
Unfortunately, if you were unsuccessful in your previous application within the last 6 months, you are ineligible to re-apply for this role
Person specification
Qualifications, knowledge and experience
Essential criteria
- Good standard of secondary education with literacy and numeracy skills demonstrable to GSCE pass level or equivalent standard
- NVQ Level 3 in Business Admin or equivalent level of experience.
- RSA 2 word processing/typing or equivalent experience
- Proficient in all aspects of Microsoft Office.
- Experience as a Receptionist or Admin Assistant linked to a clinical service or customer focused environment.
- Knowledge of medical terminology
- Administrative and organisational experience.
Desirable criteria
- Diploma level qualification or equivalent experience
- Proficient in the use of all hospital computerised patient systems
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Anna Zientalak
- Job title
- Business Administration Manager
- Email address
- [email protected]
- Telephone number
- 02381204593
- Additional information
Anna Zientalak, Business Administration Manager, 02381204593, [email protected]
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