Job summary
Employer heading
Senior Healthcare Records Team Leader
Band 5
Job overview
The post holder is responsible for the day to day supervision of service delivery and working processes within the Healthcare Records Department. The post holder will assist the Deputy Healthcare Records Manager in providing a high quality effective service to all service users.
Main duties of the job
They will co-ordinate the day to day supervision of staff and support the Team Leaders to manage their respective workloads. They will ensure resources are managed appropriately to achieve the targets of the Department.
The post holder will provide knowledge and guidance to all staff and service users on requests to access healthcare records and ensure all requests are processed and completed within appropriate timescales. The post holder will provide training on the areas of their expertise.
Working for our organisation
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Detailed job description and main responsibilities
Senior Healthcare Records Team Leader
Full Time – 37.5 hours per week, Monday to Friday
An exciting opportunity has arisen for the role of Senior Healthcare Records Team Leader at the Royal Surrey County Hospital. We are seeking an energetic and confident person who will support the Deputy Healthcare Records Manager to provide a high quality and effective health records service.
The Healthcare Records Department manages over 600,000 records in an on-site library, across the hospital and in an external storage location. The role will include the management of staff and ensuring resources are prioritised to manage all the day to day activities of the service.
The successful candidate must have previous experience in leading or supervising people. Excellent communication skills are required to liaise with colleagues, clinicians, patients and visitors.
For more information and an informal discussion about the role please contact Vitor Conceicao, Deputy Healthcare Records Manager, on telephone number 01483 571122 extension 2032 or email [email protected].
Person specification
Qualifications
Essential criteria
- NVQ level 4 or equivalent level
Knowledge and Experience
Essential criteria
- Experience of supervising or leading a team of people
- Evidence of continuing professional development and commitment to learning and development
- Knowledge of Data Protection and Confidentiality
Desirable criteria
- Experience and understanding of working in a Records environment
Documents to download
Further details / informal visits contact
- Name
- Michael Hanham
- Job title
- Healthcare Records Manager
- Email address
- [email protected]
- Additional information
For more information and an informal discussion about the role please contact Vitor Conceicao, Deputy Healthcare Records Manager, on telephone number 01483 571122 extension 2032 or email [email protected].
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