Job summary
- Main area
- Education Events - H00012
- Grade
- Band 7
- Contract
- 18 months (18 months fixed term)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 413-88588-SoO-AK
- Employer
- The Christie NHS Foundation Trust
- Employer type
- NHS
- Site
- Education Events - H00012
- Town
- Manchester
- Salary
- £46,148 - £52,809 per annum, pro rata
- Salary period
- Yearly
- Closing
- 15/11/2024 23:59
Employer heading
Leadership and Management Skills Trainer
Band 7
Job overview
This is an exciting and influential role in the field of leadership and management skills training. Reporting jointly to the Maguire People Skills Educational team and the Organisational Development & Engagement Specialist in the OD team, this role focuses on developing leadership & management talent within The Christie. This is an 18-month proof of concept role which will be reviewed and potentially extended.
Leadership & management skills are crucial to developing effective organisations, a positive inclusive culture, and both patient and staff well-being. The Maguire People Skills Team mission is to support health and social care staff in every role and at every stage of their career, developing compassionate, effective skills in communication, coaching, leadership and management.
Working across both the OD and Education teams, the Leadership and Management Skills Trainer will lead the design, delivery, commissioning, signposting and evaluation of the leadership and management training portfolio for the Trust. They will support the roll out of the leadership and management development frameworks, and the inclusive culture leadership initiatives in the Trust.
Additionally, as part of the People Skills Team, the individual will offer highly specialised, expert knowledge and skills to support the development, facilitation, and evaluation of our full range of gold standard leadership, management and communication skills programmes.
Main duties of the job
We’re looking for someone with excellent teaching, facilitation, and organisational skills who can manage a range of leadership and management programmes of education aimed at all levels of staff in The Christie
You should be experienced and competent in planning, designing and delivering training using a variety of teaching approaches, both face to face, virtually, blended and in a e-format. We’re particularly looking for candidates who can create a learning culture that translates the trusts values and principles into the busy workplace. Additionally, you will be able to appraise external courses for impact and outcome, and will have experience in guiding people to identify the right learning for themselves.
Suitable candidates will have substantial experience as a leadership and management educator, will demonstrate a passion for supporting our people and patient care, and will understand and promote the concepts of equity, diversity, inclusion, belonging and engagement in all activity undertaken.
You will have the ability to work with engage, motivate, influence, and enthuse others, showing a passion for behaviour changing education and an empathy with the pressures of busy NHS professionals. You will be able to evidence that you can work autonomously, deliver to deadline under pressure, maintain professional boundaries, manage budgets, be flexible to meet the needs of the workforce, and be a compassionate and supportive colleague to others in the team.
Working for our organisation
You’ll be joining the team at an exciting time. Several new leadership and management interventions are in-design phase or just about to commence so you’ll have an opportunity to shape our offer and make a positive difference.
We support the frontline of cancer care and you will directly impact on those who deliver it and the effectiveness of our organisation, bringing our Trust values and behaviours to life.
Flexible and hybrid working is supported in the team and questions about this are welcomed. The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
Detailed job description and main responsibilities
DUTIES AND RESPONSIBILITIES
1. Take responsibility for the planning, development, delivery and evaluation of a range of training events and services to meet leadership and management training needs of The Trust and other Maguire client groups internally and externally.
2. Deliver training in a variety of settings, including face to face and on-line, using specialist skills to adapt learning and facilitation accordingly.
3. Deliver specialist knowledge to a range of colleagues which support the strategic development of high-quality leadership and management skills – informed by national policy, Trust cultural reviews and contemporary research in both management and leadership practice and educational delivery.
4. Provide expert support to workforce colleagues, to proactively identify development pathways, and specialist training needs and opportunities for all Christie staff.
5. Develop strategies and new, innovative modes of delivery to inclusively meet the needs of all stakeholders, including hard to reach groups, groups with specific learning needs.
6. Facilitate groups and individual sessions which require specialist knowledge, highly developed interpersonal skills and the ability to enthuse, inspire and challenge a range of colleagues – including senior staff medical, nursing, AHP and managerial groups
7. Contribute to the community of practice groups within the Trust for leaders and managers
8. Deliver training on relationships and people dynamics. Focusing on people, structures and systems, and provide expert advice and support to associate facilitators, being a source of specialist knowledge in OD, leadership and cultural learning.
9. Take responsibility for sourcing, and contracting with external suppliers where appropriate, ensuring cultural alignment and effective and efficient delivery and ROI
10. Deliver specialist training courses to complex and challenging groups, which can include highly emotive and distressing subjects and reactions. Following up and debriefing.
11. Have a proactive approach to the development of new business opportunities, working alongside the Maguire unit lead, and Education Business Manager to develop business cases and bids
12. Design and develop evidence-based tools for evaluation, audit and research in relation to all aspects of the training programme. Identify opportunities for dissemination of output, including publication in peer reviewed journals and presentations and high-profile conferences.
13. Maintain knowledge of current research and development in the field of Leadership, Management culture and inclusivity
14. Analyse evaluation data, research, national policies and guidelines and theoretical developments and recommend options for developing and improving programmes, practices and services accordingly.
15. Represent the Maguire People skills Team, and OD Team at meetings and events, when required. This can include presentation to large groups and conferences to represent the strategy of the team.
16. Contribute to the development of the leadership & Management profile in the Trust, regionally and nationally by identifying opportunities for collaboration, publication and marketing.
17. Communicate and support members of the Maguire People skills and Senior Leadership Team and liaise with relevant staff from the Trust and ICB on a range of matters.
18. Contribute to improving quality and supporting equality and diversity, adapting content to meet the needs of different stakeholders. Have an informed understanding of specialist communication needs which supports local and international markets.
19. Assist in maintaining own and others health, safety and security.
20. Any other duties as may be required from time to time and which are commensurate with the grade of the post.
21. Be involved in the appropriate recruitment of candidates to specialist courses.
22. Work alongside the Senior Trainer in the development of a cadre of specialist trainers which supports the service requirements of the Christie.
Personal
- Participate in the performance review process and annual personal development plan to enable achievement of objectives and management of learning needs
- Attend relevant mandatory updates
- Be aware of relevant Trust policies and procedures and work within them
- Manage time effectively and efficiently
- Maintain the Christie values and behaviours.
Person specification
Qualifications
Essential criteria
- Degree in relevant field
- Post graduate academic qualification degree or professional equivalent.in a relevant leadership & management, OD, CIPD, communication, or psychosocial area
- Post-graduate teaching qualification.
Desirable criteria
- Membership of CIPD or BPS
- OD qualification
- Coaching / mentoring qualification
Experience
Essential criteria
- Extensive experience in designing, facilitating and evaluating leadership and management courses across all levels
- Delivering training to professional learners using in both classroom and virtual environments
- Working with single and multi-professional groups
- Leading organisation wide training initiatives, tailoring programmes to identified need and working across multiple departments and different cultures
- Using coaching approaches to develop leaders and managers
Desirable criteria
- Commissioning external groups to deliver educational programmes of work
- Supporting others to Train as trainers in the field.
- Experience of working in a health or social care setting
- Facilitating using experiential teaching methods.
- Conducting training needs analysis
- Giving and receiving feedback to others for development of practice
Skills
Essential criteria
- Highly developed written and verbal communication and interpersonal skills
- Proven ability to deliver training sessions using a range of experiential and interactive methods.
- Ability to give sensitive or challenging feedback to senior colleagues in training situations.
- Can manage complex and challenging group dynamics in training situations. This can include highly emotive and distressing subjects and reactions.
- Ability to work as part of a team.
- Sound judgement, decision making and attention to detail.
- Ability to work independently and maintain high standards.
- Resilience - ability to bounce back and to adapt in the face of challenging circumstances.
- Planning and organising – ability to manage conflicting priorities and consistently meet deadlines.
- Ability to establish and maintain collaborative relationships to gain co-operation (influencing/ persuasive/motivational).
Desirable criteria
- Research and/or evaluation skills in communication skills training field
- Proficiency in Microsoft packages and learning platforms e.g. Zoom / teams
- Experience of creating e-learning resources
- Skills in technological equipment to enhance teaching techniques
Knowledge
Essential criteria
- Extensive knowledge of leadership and management theory and practice
- Knowledge of approaches to embedding cultural inclusivity into leadership and management training and roles
- Significant knowledge of Behaviour change models / Communication models & strategies / Experiential teaching strategies / Theory of managing group dynamics / Coaching & mentoring
- A practical understanding of the principles and application of andragogy (adult learning).
Values
Essential criteria
- • Ability to demonstrate inclusive, people focused, supportive, transformational values.
Other
Essential criteria
- Working hours can be regular, with a degree of flexibility to meet the needs of the service
Desirable criteria
- Willing to undertake occasional travel with overnight stays for face to face activities
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Cathy Heaven
- Job title
- Director of Teaching, Learning & Quality Education
- Email address
- [email protected]
- Additional information
Alternative contact: [email protected]
List jobs with The Christie NHS Foundation Trust in Administrative Services or all sectors