HealthJobsUK

Director Safety, Quality and Consumer Experience

Are you looking for an organisation that listens to what you have to say, supports flexible working arrangements, health and wellbeing and is focused on engagement and culture?

Join our expanded Consumer Experience and Clinical Excellence team and lead the design, planning, development and delivery of contemporary patient safety and quality programs for the North Metropolitan Health Service (NMHS). We are working to review and improve clinical governance and consumer experience for a very large and complex health care organisation, together working towards our Vision of being a transformative leader, shaping the future of healthcare. North Metropolitan Health Service - Vision and Values.

This vacancy is for an initial six (6) month period, with the possibility of extension(s) or permanency.

What is our Director Safety, Quality and Consumer Experience role?

As Director Safety, Quality and Consumer Experience you will lead and develop a highly capable team to:

• Implement our new NMHS safety and quality strategy, which emphasises a strong safety culture working with our staff and consumers;
• Lead key initiatives to optimise our safety culture and introducing new methods of learning from excellence;
• Progress initiatives to improve our engagement with consumers, carers and families; and
• Lead work to improve our policy currency and capability across NMHS.

Our work spans from moments of blue ocean problem-solving to hyper focus on the small print – each day brings new challenges and opportunities. The scale and breadth of our services is extraordinary – just like the people we work with. North Metropolitan Health Service - Hospitals and Community Services

While your qualifications and experience tell us part of your story, your values and attitude speak louder still. This role is all about people, and at NMHS, we aim to ensure our behaviours reflect our core values: Care, Respect, Innovation, Teamwork and Integrity.

Want to know more about this role?

We encourage you to contact Christina Bertilone on 08 6457 1223 to discuss how this role aligns with your personal and career interests.

What we offer

NMHS supports flexible working practices and consideration will be given to flexible work options, where operationally appropriate. In addition to the great salary, our employees enjoy an amazing range of benefits (North Metropolitan Health Service - Pay and Benefits) including:

• Salary packaging to reduce taxable income
• Professional development opportunities
• Diverse and inclusive culture

We think you’ll like it here

Our employees like working here, and we think you will too. Watch the video to find out what they have to say.

Interested to join our team?

Applicants are required to apply online www.jobs.wa.gov.au so allow enough time to complete the online application process and attach your documentation. If you experience difficulties, please contact Employee Services on 13 44 77 for immediate assistance during business hours.

Your application should include:

• A Cover Letter (max 3 pages) explaining why you are applying for this role and providing examples to demonstrate what you bring to the position, in particular relating to the following (Job Description Form is attached for reference):
• Strategic leadership and management experience and substantial evidence of previous outcomes relevant to the position.
• Effective leadership skills including strategic thinking, planning, delivery and people management within a large and/or complex organisation.
• Substantial knowledge and demonstrated experience in applying contemporary patient safety and quality and clinical governance principles, standards and requirements in a complex healthcare environment.
• A Detailed Resume which sets out your qualifications, capabilities and experience relevant to this position.
• References- The names and contact details of two (2) referees. It is preferable for one of your referees to have been a recent supervisor. 

Eligibility to Apply: Australian citizenship or permanent residency is an essential requirement for applicants to be considered for permanent positions in the public sector. To be eligible for a fixed term appointment you must have documentary evidence of your entitlement to live and work in Australia for the period of the contract.

Whilst this selection process will initially be used to fill the above vacancy, it may also be used to fill other "similar" vacancies throughout the health service. In addition to this, should the successful applicant decline or vacate the advertised vacancy, then the next most suitable applicant may also be selected from this process. Both of these options remain valid for a period of twelve (12) months from when the authorised delegate endorses the recruitment decision.

North Metropolitan Health Service (NMHS) fosters an environment of equity and inclusion and strives to ensure everyone experiences a sense of belonging. We celebrate the rich diversity of our community and are committed to recruiting a team that is reflective of those we care for. We encourage anyone who aligns with our values of Respect, Integrity, Teamwork, Innovation and Care to apply for this role.

NMHS is committed to growing the Aboriginal workforce as a part of our Aboriginal Health and Wellbeing Strategy. As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position. 

NMHS upholds the social model of disability. If you have any access needs or require adjustments to participate in the recruitment process, please contact Christina Bertilone on 08 6457 1223 or email [email protected].

Lodgement is system generated. Any submissions after or on, 4:00pm on the closing date will not be accepted.

We look forward to receiving your application.