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Crynodeb o'r swydd

Prif leoliad
Team Administrator
Gradd
Band 4
Contract
Parhaol
Oriau
Rhan-amser - 22.5 awr yr wythnos (Part time - 22.5 hours per week)
Cyfeirnod y swydd
222-LS-OPMHS-189
Cyflogwr
West London NHS Trust
Math o gyflogwr
NHS
Gwefan
Ealing SOAMHS
Tref
Acton
Cyflog
£31,081 - £33,665 per annum pro rata inclusive of 15% HCAS
Cyfnod cyflog
Yn flynyddol
Yn cau
03/11/2024 23:59
Dyddiad y cyfweliad
12/11/2024

Teitl cyflogwr

West London NHS Trust logo

Team Administrator

Band 4

 

West London NHS Trust  provides a full range of mental health, community  and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.

We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.

 

Trosolwg o'r swydd

New Opportunity has arisen in Local Services for: 0.6( three working days) Full time B4 Team Administrator

In the Specialist Older Adult Mental Health Services

Covering base in Ealing:  Sycamore Lodge – Acton & Elm Lodge -Greenford 

We are seeking enthusiastic and experienced individual, who can work well as part of a team and who can provide a high quality admin support service to a multidisciplinary SOAMHS Team.

The ideal candidate will have excellent written and verbal communication, strong IT skills, inter-personal and administration skills with the ability to work flexibly within a challenging environment.

Previous experience in using Rio and Microsoft Office is essential.

The candidate applying for this role should not require visa sponsorship now or in the future.

Prif ddyletswyddau'r swydd

The ideal candidate will have excellent written and verbal communication, strong IT skills, inter-personal and administration skills with the ability to work flexibly within a challenging environment.

Previous experience in using Rio and Microsoft Office is essential.

The roles are varied and duties include:

• Creating and maintaining electronic client records.

• Audio and copy typing of all clinical correspondence and reports, fast and accurate typing speed is required.

• Day to day processing of an effective and sensitive customer service when dealing with direct contact with Service Users, telephone calls and correspondence. Receiving and recording accurate and concise messages, ensuring messages are forwarded on appropriately and timely.

•Reception cover when needed.

Gweithio i'n sefydliad

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and   Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m. 

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Manyleb y person

Qualifications and Training

Meini prawf hanfodol
  • Educated to GCSE standard (grade C/4 or above) or equivalent, including Mathematics and English Or GNVQ
Meini prawf dymunol
  • NVQ 3

Experience

Meini prawf hanfodol
  • Administrative experience.
  • Able to demonstrate proficiency in the use of administrative systems and processes
Meini prawf dymunol
  • Previous experience within NHS or Local Authority setting.

Knowledge and Skills

Meini prawf hanfodol
  • Proficient in Microsoft Software including Excel/Word
  • Understanding of patient information systems
  • Understanding of confidentiality issues
  • Basic knowledge of databases
  • Audio typing skills
  • Experience of diary/clinic management
  • Experience of organising/taking minutes
  • Ability to introduce and maintain efficient office systems.
  • Excellent organisational skills
  • Excellent communication skills
  • Ability to work within a Multidisciplinary Team.
  • Ability to cope with exposure to potentially distressing clinical information
Meini prawf dymunol
  • Understanding of mental health issues in Older People
  • Understanding of psychiatric terminology
  • Understanding of Health & Safety issues
  • Understanding of Data Protection Act Experience on PowerPoint
  • Internet and e-mail skills

Personal Qualities

Meini prawf hanfodol
  • Motivated to providing the highest standards of care in a changing service
  • Ability to prioritise/cope with pressure
  • Flexible and positive attitude to work and able manage an unpredictable work plan.
  • Flexible, enthusiastic and motivated
  • Non-judgemental attitude
  • Effective team worker and excellent interpersonal skills
Meini prawf dymunol
  • Leadership skills

Bathodynnau ardystio / achredu cyflogwyr

Fair Train work experience quality standard - gold standardNo smoking policyPositive about disabled peopleJob share policyInvestors in PeopleDefence Employer Recognition Scheme (ERS) - BronzeArmed Forces Covenant

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Margaret Abbey
Teitl y swydd
Team Manager
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg