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Crynodeb o'r swydd

Prif leoliad
317 Paediatric Outpatients - RVI
Gradd
Band 4
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
317-2024-42-007
Cyflogwr
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Royal Victoria Infirmary
Tref
317 02 Royal Victoria Infirmary
Cyflog
£26,530 - £29,114 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
Today at 23:59
Dyddiad y cyfweliad
18/11/2024

Teitl cyflogwr

The Newcastle upon Tyne Hospitals NHS Foundation Trust logo

Administration Lead (Children's Outpatient Dept)

Band 4

Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders. 

Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Trosolwg o'r swydd

If you are a highly motivated and enthusiastic individual, then we want you! We are seeking an experienced administration lead to join our dynamic team and help drive our operational excellence.  You should be self-motivated, reliable and well organised with excellent communication and interpersonal skills. You should be able to demonstrate administration experience with appropriate qualifications, be able to work efficiently and methodically with good attention to detail without direct supervision. The post holder should be flexible to the needs of the service with a positive and proactive attitude. 

Previous working experience with databases, (e.g., MediRota, eRecord) and other PAS systems is essential.

  • Interview date: Monday 18 November 2024
  • 37 hours 30 minutes/week
  • You will be redirected to Trac to apply for the vacancy.  Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Prif ddyletswyddau'r swydd

The post holder will be required to have excellent communication skills, be able to prioritise workload effectively with excellent attention to detail. 

The post holder will be required to do the following:- 

Oversee daily administrative operations and ensure efficiency across children’s services. 

Foster a collaborative work environment. 

Develop and implement policies and procedures to enhance workflow. 

Manage schedules and resource allocation for administrative functions. 

Serve as a point of contact for internal and external stakeholders

Gweithio i'n sefydliad

Our staff oversee over 2 million patients ‘contacts’ each year, delivering high standards of healthcare from the following sites:


•    Freeman Hospital
•    Royal Victoria Infirmary (RVI)
•    Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
•    Newcastle Dental Hospital
•    Newcastle Fertility Centre
•    Northern Centre for Cancer Care, North Cumbria
•    Northern Genetics Service
•    Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. 

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

• To deliver effective, accurate and timely management of the department’s medical rota management system, MediRota
• To oversee key areas of rostering and reports and monitor attendance 
management, facilitate rota design / creation, doctors’ changeover, induction for medical staff etc
• Day to day co-ordination of outpatient waiting lists and clinics assisting clinical teams to find rooms, cancel clinics 
• Approving and declining room bookings and updating the clinic room utilisation tool
• Monitor room utilisation of COPD and effectiveness of service through carrying out audits.
• Training and support for the service users of the CUT
• Assisting the transfer of Junior Doctor Rotas, Consultants on-call, Outpatient clinic rotas onto Medirota. 
• Support Admissions/Waiting List Manager and Sisters in COPD in digitising department and ensuring the effectiveness of the service. 
• To support the provision of an efficient administration and clerical service within outpatients.
• To provide wider Directorate administrative support as and when required to cross cover leave/sickness
• To provide administrative support to the Operational Service Manager for the Children’s Outpatient Department
• To support the management team in gathering and displaying data about the service for business purposes in service planning and staff wellbeing
• To continually seek out and make recommendations for service improvement in own area
• To support the management team in assisting with collation, and numerical and graphical presentation of information for business purposes in service planning
• To collect, input and analyse data on a regular basis
• Any other duties as identified by the Directorate Admin Manager

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

 

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Manyleb y person

Qualifications & Education

Meini prawf hanfodol
  • NVQ Level IV Business Administration or Diploma qualifications or equivalent level qualification / relevant experience

Knowledge & Experience

Meini prawf hanfodol
  • Excellent knowledge and competencies within Microsoft office software
  • Previous working experience with databases, (e.g., MediRota, eRecord) and other PAS systems
  • Previous working experience in developing and working with databases
  • Significant NHS administration experience o Waiting list management o 18 Week Pathways o Cancer Waiting Targets o Medical records o Patient confidentiality
  • Previous supervisory experience
Meini prawf dymunol
  • Understanding of the NHS Plan
  • Knowledge of information analysis and the use of information within the NHS.
  • Experience of supervising staff to achieve accurate and timely outcomes
  • Experience of staff management
  • NHS IT Systems
  • Understanding of Professional Leadership Behaviours

Skills & Abilities

Meini prawf hanfodol
  • IT Skills to include office software packages
  • Excellent communication skills – both written and oral
  • Demonstrate problem solving skills
  • Ability to meet deadlines
Meini prawf dymunol
  • Advanced level of skills in writing Excel formulae and functions.

Bathodynnau ardystio / achredu cyflogwyr

We are a Living Wage EmployerVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldArmed Forces Covenant Gold AwardRIDI Awards Finalist 2021Mindful employer.  Being positive about mental health.Disability confident employerStonewall Gold 2022Better Health at Work Award - Maintaining ExcellenceDefence Employer Recognition Scheme (ERS) - Gold

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Becky Geroge
Teitl y swydd
Senior Sister/ Charge Nurse
Cyfeiriad ebost
[email protected]
Rhif ffôn
0191 2821558
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