Job summary
- Main area
- 317 Hepatology Specialty - FH
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 317-2024-42-057
- Employer
- The Newcastle upon Tyne Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Freeman Hospital
- Town
- 317 01 Freeman Hospital
- Salary
- £26,530 - £29,114 per annum
- Salary period
- Yearly
- Closing
- 03/11/2024 23:59
- Interview date
- 11/11/2024
Employer heading
Patient Coordinator- HCC Surveillance
Band 4
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job overview
As the Patient Coordinator for HCC Surveillance, you will be responsible for supporting the care of patients living with liver cirrhosis through the implementation of a database to identify and track individuals requiring treatment. You will be part of a regionally leading Hepatology service, providing excellent care to patients with liver conditions in the North East.
- Interview Date Monday 11 November 2024
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
Main duties of the job
The post-holder will be an excellent team player who is able to work within a multidisciplinary team and able to collate and communicate data to national colleagues in NHS England. The post-holder will have proficient IT skills including Mircrosoft excel and hospital-based information systems. The role will include leading the implementation of a database of patients living with liver cancer. This will include using electronic patient records and data from other sources to identify patients suitable for the database.
Working for our organisation
Our staff oversee over 2 million patients ‘contacts’ each year, delivering high standards of healthcare from the following sites:
• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
• Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed job description and main responsibilities
- The purpose of this role is to continue the implementation and maintenance of a liver cirrhosis database to enable the hepatology service to continue to deliver exceptional patient care and meet minimal national standards, as outlined in the “NHS England Hepatocellular carcinoma (HCC) surveillance: minimum standards” guidelines.
- Form strong professional relationships with other clinical teams and partner agencies and work closely with them to enrol all new and existing eligible patients from the hepatology service.
- Monitoring, and maintaining the database.
- They will support the patient through the journey from identification and referral to conclusion of their intervention, thus eliminating barriers to care.
- The Patient Coordinator will work closely with the wider Hepatology MDT to ensure a patient focussed service and will keep accurate patient and activity records to facilitate reporting back to Commissioners regarding performance and service success.
- To evaluate surveillance data, to ensure the hepatology service meets national standards of care and provide regular data submissions to NHS England and the Northern Cancer Alliance.
- Support the Patient Coordinator (Liver Cancer Surveillance) and to encourage individuals living with, and at risk of, Liver Disease, but who are not yet engaged in treatment, access healthcare services.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person specification
Qualifications & Education
Essential criteria
- • Hold NVQ level 4 or equivalent qualification / experience
- • Computer literate with a good working knowledge of Microsoft packages
- • Experience of using spreadsheets to a high level
Desirable criteria
- • Mental Health First Aid Qualification
- • IT qualifications – e.g MOST, ECDL
Knowledge & Experience
Essential criteria
- • An understanding of liver disease and its associated causal factors
- • An understanding of surveillance programmes and the need for robust patient recall systems to improve standards of care and deliver high quality services
- • Possess a sound working knowledge of hospital-based information systems, data collection, validation, and reporting
- • Experience communicating and liaising with patients to support them with throughout clinical pathways
Desirable criteria
- • Demonstrate a broad understanding of liver disease, including cirrhosis of the liver
- • Demonstrate knowledge of liver disease identification programmes i.e. aims / outcomes / targets and deadlines
Skills & Abilities
Essential criteria
- • Possess excellent communication skills and be able to work to deadlines
- • Possess a comprehensive range of practical analytical skills
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Andrew Brown
- Job title
- Assistant Operational Service Manager
- Email address
- [email protected]
- Telephone number
- 07935341764
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