Job summary
Employer heading
Children & Young Person Support Time & Recovery (STR) Worker
Band 4
Job overview
Interviews are due to be held on 06 December 2024.
We are looking for you to join our Hampshire Liaison and Diversion team. You will have a keen interest in Liaison and Diversion and a passion about supporting our service users of all ages as they make their way through police custody, court and up to prison.
We are a dynamic, people-centred team who are looking for someone who is passionate about health outcomes for those making their way through the criminal justice system.
With a reputation for excellence, our service is committed to improving the health of our clients, identifying care pathways, and reducing reoffending.
Recognised with a number of awards, including a Thames Valley/Hampshire Constabulary Police Commendation, Berkshire Healthcare ‘Team of the Year’ and runner-up for the Howard League for Penal Reform ‘Liaison and Diversion Service of the Year’.
We value our employees and put people first. We achieved an ‘Outstanding’ rating overall in our latest CQC inspection, which found that: ‘Managers across Berkshire Healthcare promoted a positive culture that supported and valued staff, creating a sense of common purpose based on shared values.’
We operate across Hampshire, but this post is predominately based in Basingstoke working for Berkshire Healthcare NHS Trust.
Main duties of the job
- Monday -Friday 9am-5pm, meeting service users within the community and criminal justice locations
- You will support within court, custody and community settings who are typically hard to engage.
- You will also be required to support adults in the criminal justice system where required
- You will talk to families and friends, to gain a holistic understanding of the client’s circumstances and facilitate their access to support services, providing individualised support with practical problems or difficulties that may be affecting their health and wellbeing.
- An empathetic advocate of service users, you will promote their rights and responsibilities, building a rapport, whilst maintaining appropriate and transparent boundaries. You will be emotionally resilient, able to cope with people potentially displaying challenging behaviour and distressing situations
- To provide help and advice to service users that includes housing, social isolation and exclusion, education, debt management and employment problems etc.
- To provide the court with written and verbal information pertaining to the individual in a timely fashion to inform disposal
- To work closely and build links with all referring agencies within the custody suite, court, and youth offending teams
- To work autonomously, with the ability to organise and manage own time according to delegated workload
Working for our organisation
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days’ annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- ‘Cycle to Work’ and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust site
Detailed job description and main responsibilities
The “must haves” for you to be considered for this role:
1. An NVQ level 3 in Health & Social Care or equivalent or relevant training to diploma level.
2. A warm personality, good communication and people skills.
3. Licence holder with access to your own vehicle who is prepared to travel across multiple sites in Hampshire as required.
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Carrie Ord on 07584382916 or email: [email protected] who’ll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person specification
Education/Qualifications/Training
Essential criteria
- NVQ level 3 in Health & Social Care or equivalent and relevant training to diploma level equivalent
- Relevant Youth work experience
Continuous Professional Development
Essential criteria
- Evidence of qualifications
Desirable criteria
- Evidence of attendance at relevant conferences/training courses
- Evidence of recent reading research around speciality
Previous Experience
Essential criteria
- Experience of supporting children with identified vulnerabilities
Desirable criteria
- Experience of working within the criminal justice system
Knowledge, Skills & Abilities
Essential criteria
- Knowledge of the Liaison & Diversion agenda
- IT competent
Desirable criteria
- Knowledge of the criminal justice system
- Knowledge of the health & social care systems including safeguarding
Additional Requirements
Essential criteria
- Access to a vehicle in work hours & the capacity to travel from location to location by vehicle.
- Skills in written and spoken English, adequate to enable the post holder to carry out the role effectively
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Carrie Ord
- Job title
- Clinical and Operational Lead
- Email address
- [email protected]
- Telephone number
- 07584382916
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