Job summary
Employer heading
Ward Administrator
Band 3
Job overview
An exciting full time Ward Administrator opportunity has arisen on Sorrel Ward at Prospect Park Hospital. If you are looking to progress your mental health career pathway, our wards can offer you a great environment that will enable you to develop your skills & confidence as a Ward Administrator.
Sorrel is a mixed 11 bed Psychiatric ICU that provides care to vulnerable adults detained under the MHA. The ward provides a low stimulus environment for patients who have specific needs and associated risks that cannot be managed on other wards.
Based in Reading, located close to the amenities of the town centre and a leafy park, the ward works closely with patients and families to help them to identify their needs and participate actively in their care, providing a place of empathy, kindness and compassion. We have created a culture where everyone has a voice and where service users and staff collaborate to make positive change.
Highly organised, you will enjoy working in a busy environment and will have demonstrable office work experience. You’re able to adapt at problem-solving and have excellent oral and written communication and people skills. Willing to learn, you will show initiative and be highly motivated, and feel confident in handling confidential and sensitive information with care and respect.
We’d love to welcome you into our friendly and enthusiastic team, where you will play a vital role in helping us achieve our ambitions to become a ‘Centre of Excellence’.
Main duties of the job
- The post holder is required to provide administrative and clerical support to an adult acute ward.
- The post holder will work as a key member of the multi-disciplinary team and assist in the promotion of high-quality service.
- To have effective communication with all disciplines, patients and relatives.
- To accept tasks under the direct supervision of the professional nursing staff, maintaining close liaison with those concerned and reporting back.
- To monitor stationary, stock food stores, non-clinical stores and re-order as necessary, to liaise with ISS regarding work repairs/faults.
- To organise, collate and maintain nursing and medical files for in-patients.
Working for our organisation
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
Benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days’ annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- ‘Cycle to Work’ and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
If you share our values and would like to come and work for us, please submit your application as soon as possible as we'll occasionally close roles early that have a high number of applications.
Detailed job description and main responsibilities
The “must haves” for you to be considered for this role:
- Good general qualifications, including English and Maths at GCSE Grade C or above
- IT literate
- Good oral and written communication
- Previous experience of office work
- Demonstrable understanding of an acute mental health environment
For further information about the role, please see attached job description and person specification.
Please note the PayScale currently in use is Agenda for Change 2023/2024. We will update the 2024/2025 PayScale once confirmed.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call Patrick Baidoo on 0118 960 5211 or email: [email protected] who’ll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person specification
Education/Qualifications/Training
Essential criteria
- Good general qualifications
- IT literate
- English and maths at GCSE grade C
Continuous Professional Development
Essential criteria
- Desire to undertake further training and self-improvement to support patient experience
Previous Experience
Essential criteria
- Demonstrable understanding of an acute mental health environment
- Previous experience of office work
Desirable criteria
- Previous experience working in a health care setting
Knowledge, Skills & Abilities
Essential criteria
- Good oral and written communication
Additional Requirements
Desirable criteria
- Ability to travel to multiple sites
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Patrick Baidoo
- Job title
- Developmental Ward Manager
- Email address
- [email protected]
- Telephone number
- 0118 960 5211
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