Job summary
- Main area
- Colorectal
- Grade
- 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 290-SCCS-1547
- Employer
- Imperial College Healthcare NHS Trust
- Employer type
- NHS
- Site
- Surgery and Cancer
- Town
- London
- Salary
- £34,089 - £41,498 pa inclusive
- Salary period
- Yearly
- Closing
- 09/08/2024 23:59
Employer heading
Admin Manager - Colorectal
5
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career. We are an NHS Trust of approximately 14,000 people, providing care for over a million and a half patients from north west London and beyond every year. We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
The post holder will be a member of the General and Vascular Surgery Directorate Management Team and will be responsible for delivering operational standards within the General Surgery service.
Specific responsibilities will include the management of the services administration team, effectively managing outpatient clinics to ensure they are in line with agreed service policies and implementing actions to ensure that the service can maintain its National and Trust referral to treatment (RTT) targets, escalating any concerns for support as required.
The post holder will be expected to work closely with colleagues and provide support where needed including cover during periods of leave. The role will be expected to work on multiple sites as and when required, the main base being St Mary’s Hospital.
Main duties of the job
To provide support to all designated A&C staff members
Input and maintenance of accurate patient information on Trust information systems
Delivery of agreed RTT and Cancer delivery plans
Meeting agreed departmental policies for the management of outpatient clinics
Contribution to positive patient experiences
Provide reports as requested
Attend PTL meetings and present when required
Provide daily updates with regards to FDS performance
Proactively manage timely diagnostics , ensuring that we have flagged and delays to patient pathways
work alongside the STT team - aiding any a&c support ensure that medical rotas allow for consistent VC being mindful of delays that could impact patient pathways
support patient stakeholder groups to gain knowledge / feedback that can be used to improve the service .
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Person specification
Education/ Qualifications
Essential criteria
- Degree level qualification or equivalent experience
- Good general education inc. English and Maths GCSE A-C or equivalent
- Evidence of continuing education and professional development
Desirable criteria
- Higher national diploma/degree in business (or equivalent) or equivalent experience
Experience
Essential criteria
- Previous NHS/Healthcare experience
- Experience of working and dealing with the public
- Experience of managing a team and a broad range of administrative staff in an NHS Setting
- Experience of interpreting and presenting data
- Experience of working across professional boundaries
Desirable criteria
- Experience of change management
- Experience of staff development and training
- Experience of working in a Surgical Service
Skills/Knowledge/ Abilities
Essential criteria
- Knowledge of health systems and procedures
- Proven ability in proactively solving complex problems
- In depth knowledge of the 18 week pathway and validation process
- Knowledge of national/NHS guidance regarding patient access and RTT waiting times targets
- Knowledge of FDS, 62 day cancer target times
- Specialised functional and medical terms acquired through qualification or extensive experience
- Analytical and judgement skills for problem solving
- Understanding of Clinical Governance
Desirable criteria
- Knowledge and experience of using Trust IT systems
Values and Behaviours
Essential criteria
- Approachable management style
- Adapts to constantly changing situations and environments
- Ability to use own initiative and possesses high work standards
- Able to communicate effectively with all levels of staff including senior managers, consultants, junior medical staff, nurses etc.
- Commitment to delivering and improving patient centred services
- Demonstrable ability to meet Trust values
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Tasha Paulo
- Job title
- Colorectal Business Manager
- Email address
- [email protected]
- Telephone number
- 07443290949
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