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Job overview

We are looking for enthusiastic, skilled and motivated individuals to join our team of Configuration Specialists. Previous experience in healthcare information technology is not essential, although a reasonable level of IT literacy is required. We will provide all the training and development you will need to become an expert in building solutions in our Electron Patient Record for our clinical teams. So, if you are passionate about improving patient care through digital transformation, we want to hear from you.

As part of our award-winning digital team, this is an opportunity to be a part of delivering the future of the electronic patient record though a highly varied, challenging and rewarding role which includes everything from the business analysis to the presentation of the prototype solutions, to the configuration build and supporting the wards and clinical staff as your work goes live for use. You will be providing advice and guidance on the effective use of the Sunrise EPR clinical system across our hospitals. You will have the opportunity to work on new initiatives, system improvements and maintenance of the live system; as well as working with clinicians to optimise the tools we already have.  

This is a great opportunity to join an innovative team at an exciting time in our digital journey.

Main duties of the job

As Clinical Systems Configuration Specialist, you will be joining a fun and dynamic team of experts in the end to end delivery of electronic solutions which are designed to improve the safety and care of patients. You will have the opportunity to meet clinical staff to map and understand how their processes work and create and demonstrate a new and bespoke electronic patient record and its optimisations. You will then be responsible for the testing and delivery of this, as well as maintaining valued relationships to ensure they have the support and after care needed. This will also include continually developing the solutions and handling business as usual queries. In order to succeed in the role the ideal candidate will have:

- a strong team work ethic and sense of accountability

- an ability to manage priorities and conflicting deadlines whilst keeping calm in times of pressure

- an ability to plan and support short, medium & long term deliverables

- excellent communication skills and an ability to engage with colleagues and clinicians of all levels

- a desire to improve patient care and outcomes and a passion for continuous improvement

- an ability to show empathy towards the challenges faced by staff working in an acute hospital

- an understanding of change management

Working for our organisation

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK.  We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

Our award-winning digital team sits at the heart of the organisation, providing technical, infrastructure and system support to colleagues in all three of our hospitals. As part of the EPR team, you will play an important role in ensuring that we develop and maintain our electronic patient record, in a way that supports clinicians to deliver the best patient care. This role provides a unique opportunity to work with staff from right across the organisation and get directly involved in digital system implementations that make a difference