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Job summary

Main area
East Crisis Resolution HTT
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
371-MHS474
Employer
Berkshire Healthcare NHS Foundation Trust
Employer type
NHS
Site
Church Hill House
Town
Bracknell
Salary
£24,008 - £25,553 per annum
Salary period
Yearly
Closing
01/08/2024 23:59
Interview date
16/08/2024

Employer heading

Berkshire Healthcare NHS Foundation Trust logo

Mental Health Support Worker

Band 3

Job overview

Interviews will be held on 16 August 2024.

 

The role of the mental health practitioner (band 3) within a crisis resolution and home treatment is about helping service user who are under the service or those who are contacting the service for the first time. The ideal candidate will be a caring, responsive, empathic person who can provide support and reassurance to service users who contact service. This role will enable to candidate to gain experience interacting with service users with both common and complex clinical presentations. The ideal candidate will have an opportunity to further develop their knowledge of mental health care and develop their skills when working with service users undergoing a mental health crisis. CRHTT East is a very flexible and supportive place to work.

Successful candidates will be expected to work office hours.

Main duties of the job

·  The post holder will work as part of a team of nurses, doctors, support workers, social workers, administrative staff.

·    The post holder will be involved in the delivery of care for patients in a mental health crisis either by face to face visits or over the phone

·       The post holder will provide emotional support for individual in distress and support the team in carrying out risk assessment and risk management plans for the patients

Working for our organisation

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. 

We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.

Our values at Berkshire Healthcare:

  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Benefits of working for us include:

  • Flexible working options to support work-life balance
  • 27 days’ annual leave rising with service + opportunity to buy and sell
  • Generous NHS pension scheme
  • Excellent learning and career development opportunities
  • ‘Cycle to Work’ and car leasing scheme including electric vehicles
  • Access to a range of wellbeing tools and services
  • Discounts at hundreds of popular retailers and restaurants
  • Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
  • Generous maternity, paternity, adoption and special leave
  • Free parking across Trust sites

If you share our values and would like to come and work for us, please submit your application as soon as possible as we'll occasionally close roles early that have a high number of applications.

Detailed job description and main responsibilities

The “must haves” for this role:

1. Experience working in an acute mental health setting or have a psychology degree

2.  Be caring and have empathy towards people going through a mental health crisis

3.    A clean, valid driving license and access to a car

4.    Ability to work as a team and have a flexible approach 

 

For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips – see the help with your application document attached once you click apply.

If you’re someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!

We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Lorraine Dune on 07946733526 or email: [email protected] who’ll be delighted to help.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.

Person specification

Education/Qualifications/Training

Essential criteria
  • Good general education including GCSE maths and English or equivalent
  • NVQ 3 or equivalent qualification/experience

Continuous Professional Development

Essential criteria
  • Evidence of continued professional development

Previous Experience

Essential criteria
  • Previous knowledge and experience of working in a care environment and with service users who have complex mental health needs
Desirable criteria
  • Previous experience working in a crisis resolution/home treatment team

Knowledge, Skills & Abilities

Essential criteria
  • Knowledge of care related procedures and practices
  • Basic level of healthcare knowledge, clinical observations and the Mental Health Act
  • Good interpersonal, communication, observation and reporting skills
  • Able to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances
  • Ability to use a practical problem solving approach in everyday situations
  • Basic IT skills and the ability to navigate around various systems and software packages (such as outlook, databases, MS office and the internet)
  • Able to work flexibly on a shift pattern as required and the ability to travel independently between locations to fulfil the requirements of the position
  • Ability to work effectively in a team, work on own initiative, work unsupervised and manage own workload
Desirable criteria
  • Psychology degree or other relevant psychology training which can provide a knowledge base and skills for people experiencing a mental health crisis

Additional Requirements

Essential criteria
  • Ability to travel to multiple sites

Employer certification / accreditation badges

Apprenticeships logoDisability confident employerCarer confident logo, the employers for carers confident schemeCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lorraine Dune
Job title
Deputy Service Manager
Email address
[email protected]
Telephone number
07946733526
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