Job summary
- Main area
- Support Services
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 188-THQ2100724
- Employer
- University Hospital Southampton NHS Foundation Trust
- Employer type
- NHS
- Site
- Southampton General Hospital
- Town
- Southampton
- Salary
- £22,816.00 - £24,336.00 Per Annum or Per Annum (PA) Pro Rata.
- Closing
- 05/08/2024 23:59
- Interview date
- 12/08/2024
Employer heading
Discharge Officer(DO)
Band 3
Job overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for a detailed job description of the role.
Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to Hampshire and Isle of Wight ICB, Southern Health FT, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Solent NHS Trust, South Central Ambulance Service or Hampshire Hospitals FT.
Main duties of the job
Introduction
The Complex discharge team at the University Hospital Southampton NHS Foundation Trust (UHS) are delighted to offer a fantastic opportunity for a patient-focused, friendly and enthusiastic individual, as part of our expanding service.
Job Summary
a) To support and coordinate the discharge tasks for designated ward/area in a safe, timely and proactive manner, working in partnership with the multidisciplinary team (MDT), including nursing, medical, therapy, social services and community teams; clinical commissioning groups, voluntary agencies and next of kin.
General Duties
1. Discharge Planning To manage a caseload of patients for designated ward / delegated area of responsibility.
2. To ensure discharges are lined up for the earliest opportunity each day, escalating where discharges are at risk of failing.
3. To keep up-to-date records of the patient's discharge planning and journey in the patient notes and on the complex discharge database (APEX).
4. To work with the MDT to ensure all patients have up-to-date, realistic discharge plans and take action to implement, monitor and amend the plans if necessary, with all relevant colleagues.
Working for our organisation
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.
Due to the nature of this role and service, this role is on-site and the hours are as advertised. Please talk to us at interview about the flexibility you need, and we will explore what’s possible for the role and service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Detailed job description and main responsibilities
To assist patients in moving to the Discharge Lounge.
Act as an advocate to patients when appropriate to ensure their discharge is safe and effective.
Ensure plans for transferring patients to community services are progressed with the patient, next of kin, and MDT to facilitate discharge from the hospital once the patient is deemed medically stable.
Act proactively to provide a reduction in length of stay and delayed discharges.
Support the advanced discharge officer, complex discharge Practitioner and the senior managers within the UHS acute discharge hub on all aspects of discharge planning and escalate to them any issues with complex discharge.
Liaise with care agencies and care homes to establish dates for assessments and agree transfer dates; work alongside social services, CCGs and trusted assessors to ensure return to placement and restarts of care packages are completed following policy.
To escalate any delay within the discharge planning process to appropriate team leaders, clinical leaders and service managers. This may include MDT assessments, diagnostics, family, care home delays etc
Liaise with the bed managers to ensure they are aware of all medically fit patients or when discharges are at risk Participate in the weekday, weekend and bank holiday rotas as eRostered
To work in other areas of the Hospital when required.
Person specification
Qualifications
Essential criteria
- Good standard of secondary education with literacy and numeracy skills demonstrable to GSCE grade C or equivalent standard
- NVQ 3 Qualification or relevant equivalent experience
Desirable criteria
- Courses / further study attended to demonstrate evidence of personal development
- Diploma level qualification or equivalent experience
Knowledge and experience
Essential criteria
- Basic knowledge of medical terminology
- Experience working in an administrative capacity in a customer focused environment. Application, references and interview
- Proven ability to work toto deadlines, prioritise and multitask
Desirable criteria
- RSA 2 word processing/typing or equivalent experience
- Proficient in the use of all hospital computerised patient systems.
- Experience in medical or patient services administrative role
Values and behaviours
Essential criteria
- Patients First
- Always Improving
- Working Together
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Francis De juras
- Job title
- Team Lead Complex Discharge
- Email address
- [email protected]
- Telephone number
- 07824127216
- Additional information
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