Job summary
Employer heading
Clinical Support Worker
Band 2
Job overview
If you are looking for a step into healthcare, Prospect Park Hospital can offer you a great environment that will enable you to develop your skills. Flexible working patterns of short or long days, and nights give options to support an improved work life balance.
Shortlisted candidates will be invited to an interview may be face to face or online.
The service comprises of:
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Snowdrop Ward is a 20 bedded Acute Wards providing care to adults with mental health conditions such as bipolar and schizophrenia.
Main duties of the job
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Assist in the provision of care of patients.
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To work in support of the qualified nurses and be directed and supervised by them to undertake assigned tasks.
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Develop and maintain a good working relationship with patients through regular contact and ensure their safety and well-being.
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Ensure the confidentially of patients and clinical documents at all times.
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Report any complaints, untoward events, or incidents to qualified nursing staff, and where appropriate under their supervision, complete the appropriate records.
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To respect the dignity, privacy, and independence of patients always.
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Be involved in discussion on the development of patient centred programmes.
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Be aware of patients on Mental Health Act restrictions and record/report accordingly to qualified staff.
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To respond to emergency calls under the guidance of qualified staff.
Working for our organisation
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
Benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days’ annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- ‘Cycle to Work’ and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
If you share our values and would like to come and work for us, please submit your application as soon as possible as we'll occasionally close roles early that have a high number of applications.
Detailed job description and main responsibilities
The must haves for you to be considered for this role:
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Good general educations (including English and Maths at GCSE or equivalent) or comparable experience.
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Good oral and written communication
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Able to work effectively with colleagues.
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Able to work under pressure and in a stressful environment.
For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips- see the help with your application document attached once you click apply.
If you're someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!
We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call:
We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: [Insert Hiring Manager’s Name] on [Insert Hiring Manager’s Phone number] or email: [Insert Hiring Manager’s email] who’ll be delighted to help.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Person specification
Education/Qualifications/Training
Essential criteria
- Good general educations or equivalent experience
- IT Literate
- English and maths at GCSE or equivalent.
Continuous Professional Development
Essential criteria
- Desire to undertake further training and self-improvement to support patient experience.
Previous Experience
Desirable criteria
- Demonstrable understanding of an Acute Mental Health environment.
- Previous experience of care work.
- Previous experience working in a health care setting.
Knowledge, Skills & Abilities
Essential criteria
- Good oral and written communication.
- Ability to take on and complete tasks designated by Deputy Ward Managers such as ward audits.
- Able to work effectively with colleagues.
- Able to work under pressure.
- Ability to work in a stressful environment.
Additional Requirements
Essential criteria
- Ability to travel to multiple sites.
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Humaira Javed
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01189605000
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