Job summary
Employer heading
Support Services Administrator
Band 4
Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.
We are rated Good by the Care Quality Commission and are ranked among top NHS employers. Community healthcare is our focus and our passion. We champion the role of community health professionals to make sure our patients get great care closer to home.
Job overview
An exciting opportunity has arisen for a motivated and dynamic administrator to join CLCH’s support services team. The purpose of this role is to provide high quality administrative service to the Operational Support Services Division, particularly the Regulatory Compliance and Support Services functions
Key responsibilities include:
• supporting the Trust’s lone working population by managing the personal safety device asset
• supporting the Trust to achieve compliance with Health & Social Care Act regulations
• providing adhoc secretarial support including diary management and minute taking
• scheduling and delivering equipment and uniform using the Trust’s medium panel electric van
• reviewing, responding to, and reporting on logged incidents in the team’s jurisdiction
• leading and managing ad hoc projects
• carrying out procurement requests as required
Main duties of the job
A demonstrable experience or knowledge of providing administrative support functions is essential, as it education to diploma level.
The post holder will possess effective skills in communication and negotiation, and will be able to demonstrate motivation and customer focus in their way of working.
For further details / informal visits contact:
James Allison
[email protected]
Working for our organisation
Just as we care about our patients’ wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Car lease scheme *T&C’s apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it’s like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Detailed job description and main responsibilities
• Support the Trust’s lone working staff by managing the personal safety device asset
• Schedule, pack and deliver medical devices, personal safety devices, staff uniform and other adhoc deliveries using the Trust’s electric vehicle.
• Support Trust services and functions to ensure compliance with Health & Social Care Act regulations and preparation for regulatory inspections
• Maintain a point of contact for enquiry handling between the Trust and the Care Quality Commission
• Provide an administrative function for the Regulatory Compliance and Support Services by capturing individual tasks, and provide updates to the Head of Regulatory Compliance and Support Services on their progress
Please see attached Job Description and Person Specification for full roles and responsibilities.
Person specification
Education/Qualifications
Essential criteria
- Demonstrable experience or knowledge of providing administrative support functions
- Educated to a diploma level
Desirable criteria
- Project management qualification
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- James Allison
- Job title
- Head of Reg. Compliance and Support Service
- Email address
- [email protected]
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