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DUTIES AND RESPONSIBILITIES

·       Be able to manage own workload and work as part of a team. 

• Act as the first point of contact for medical, nursing and clerical / secretarial staff in the resolution of Breast Cancer Pathway queries and problems. Where such issues cannot be resolved, escalate these appropriately to the Breast Pathway Project Manager or Assistant Service Managers/Service Managers in a timely manner.

• Works within defined SOP’s, protocol and policies.

·       Have excellent planning and organisational skills to be responsible for workload planning and delegation for the 3 Breast Pathway Navigators. This will require adjustment of plans to cope with changing demands as well as staffing issues. 

·       Data collection, analysis and audit. 

·       You will use and trust systems to implement action plans to resolve workload inequalities generated through service developments / changes to work practice. Develops information systems to enable and improve the working practices within the department. 

·       Required to oversee changes to working practice and implement the Breast Cancer Pathway project which will require the development of plans to ensure deadlines are met. This project could be complex in nature and require adjustment as the process develops. 

• Line management responsibility for the 3 Breast Cancer Pathway Navigators and jointly with the Breast pathway Project Manager. Being responsibility for the management of annual performance development reviews, work allocation and conduct and capability matters.

• Jointly Co-ordinate staff absence and record attendance – Jointly Co-ordinate and sanction annual leave for all staff under your hierarchy, ensuring adequate cover is maintained.  Jointly conduct return to work interviews on staff returning to work following sickness leave.

• Be able to deal with complex information where negotiation and cooperation is needed such as when dealing with other NHS organisations and/or departments.

• Contribute to the regular review of working practices, audit, offer feedback on existing processes, and contribute ideas for the development of new ways of working.

• Review policy and highlight and implement any changes necessary.  

• Use developed analytical skills to review performance data and identify issues which need to be addressed and make judgements on the correct course of action where there may be more than one possible option.

·       Jointly ensure all admin staff are up to date with their essential training and attend mandatory training sessions where necessary. Develop and implement systems for monitoring and reviewing attendance. Ensure all staff are aware of and adhere to existing, updated and new Trust policy and procedure. 

·       Act in line with the Christie behaviours, to provide effective leadership and motivation to all admin staff, creating a positive working environment in which staff are valued and respected. 

·       Ensure effective systems of communication are implemented within the specialty / department and operate at all times. Establish and chair regular admin staff meetings, ensuring staff have a formal route to raise issues and receive information. 

 ADDITIONAL REQUIREMENTS

• Follow risk management procedures at all times including the identification, assessment and management of risk within the division.

• To abide by all Trust policies and Procedures.

• To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning.

 This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification