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Job summary

Main area
Corporate
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 sessions per week
Job ref
242-4377
Employer
North West Ambulance Service NHS Trust
Employer type
NHS
Site
Ladybridge Hall
Town
Bolton
Salary
£22,816 - £24,336 Per annum
Salary period
Yearly
Closing
31/07/2024 23:59

Employer heading

North West Ambulance Service NHS Trust logo

Apprentice Widening Access Administrator

Band 3

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.

The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time. 

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.

 

Job overview

If you are an enthusiastic and motivated individual who pays particular attention to detail and want to kick start your career in Business Administration, then this is the role for you.

An exciting opportunity has arisen for an Widening Access Assistant Apprentice to join the North West Ambulance Service’s Widening Access Team. The position is based at Ladybridge Hall, Bolton and will require you to work in a flexible manner to provide support to a diverse workload across a broad range of projects.

The post holder will provide vital assistance to the team; this role requires a highly organised, dynamic professional who possesses the capability to work on a variety of projects. As a Widening Access Assistant Apprentice, you will perform routine administrative duties such as minute taking, develop and maintain an effective and efficient filing system, create, implement and manage spreadsheets and databases. This exciting role will lead you to working with a variety of key stakeholders both inside and outside of the Trust and will provide the opportunity to be part of a team that delivers fundamental change to continually improve patient care.

Main duties of the job

The Widening Access Team here at NWAS is filled with friendly, dynamic and skilled professionals with a great ethos and drive for delivery. We are supportive, compassionate and focused on improving patient care with the projects we are delivering.  We offer a clear career pathway and are passionate about developing our staff to succeed in their journey.

The organisation also places a high emphasis and importance on staff health and wellbeing with a pool of resources available to all staff and a range of support networks aimed at diversity and inclusion.

If you possess the experience and skills that we are looking for, care passionately about supporting the delivery of a range of projects and want to play a part in supporting the vital role of the North West Ambulance Service please complete the online application form.

Working for our organisation

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Detailed job description and main responsibilities

Please ensure that you have fully read the job description and person specification before applying for this role. 

Person specification

Qualification and knowledge

Essential criteria
  • GCSE grade 4-9 in English Literature or Language and in Mathematics or equivalent qualifications

Skills / competencies

Essential criteria
  • High level of skills in Microsoft Office packages – Word, Excel, Outlook
  • Ability to organise and motivate others
  • Ability to work with a team to deliver effective and efficient services

Experience

Essential criteria
  • Working with databases and data entry

Skills / competencies

Essential criteria
  • Well-developed communication skills and an ability to communicate effectively through a variety of means.
  • Ability to manage own time, work under pressure, balance multiple priorities and meet deadlines.
  • Understands and maintains confidentiality at all times
  • Ability to produce statistical level written reports
  • Ability to listen and provide advice and support.
  • Non-judgmental approach and understanding of and confidentiality requirements
  • Strong commitment to community engagement for recruitment and support for learners
  • Flexibility in working hours to support department needs

Values and behaviours

Essential criteria
  • Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable

Qualification and knowledge

Essential criteria
  • Willingness to work towards completion of a Level 3 Business Administration Apprenticeship

Skills / competencies

Essential criteria
  • Ability to work under own initiative and prioritise own workload
  • Willingness to work at a variety of locations, locally and regionally
  • Must be highly motivated, flexible and assertive

Experience

Essential criteria
  • Working within a multidisciplinary team
  • Apprentices’ role within the trust

Values and behaviours

Essential criteria
  • •Being at our best – professional and adaptable and takes pride in work
  • •Making a difference – act with compassion, kindness and integrity towards everyone – Int

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveDisability confident leaderImproving working livesMindful employer.  Being positive about mental health.ENEI Gold '22The Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Race at WorkDefence Employer Recognition Scheme (ERS) - Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
Lisa Hill
Job title
Senior Workforce Development Manager
Email address
[email protected]
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