HealthJobsUK

Job overview

We are looking for friendly, professional and enthusiastic band 3 courier coordinator to join our well-established teams across SACT, Outpatients and Pharmacy.

The post holder will act as the first point of contact for staff across multiple teams, to plan and coordinate deliveries with couriers across trust sites in Greater Manchester and Cheshire. Deliveries will be for patients and staff to ensure effective service delivery.

The post holder will also work closely with the Bloods Closer to Home team, acting as a point of escalation where required to support efficient running of the phlebotomy services across Greater Manchester and Cheshire

You will need to have a basic knowledge and experience of using IT systems as you will be regularly referring to patient systems and communicating using Microsoft programmes, however full training on our patient systems will be given.

The post holder will require good communication skills and be able to communicate with all members of the multidisciplinary teams across multiple services within The Christie as well as external providers.

The post holder will be required to work closely with other administrative and clinical staff, but also work alone and use their initiative to resolve/process daily queries.

The post holder will be expected to work between the hours of 8am to 4pm throughout the week. There may be an expectation to work some bank holidays where required.

Main duties of the job

Support with requests for and booking of couriers to and from Christie services across Greater Manchester and Cheshire

Be the first point of contact for administration decisions and requested service deliveries

Plan and organise workloads, prioritising to meet service needs

Understand the fragility and value of medication and medical devices e.g., scopes and conveys this to drivers so as to ensure the safe transportation of such equipment

 Provide assistance to others when problems delays occur. Prioritising safe and effective service delivery and ensuring teams and patients have the resources they need

 Use own initiative to liaise with clinical staff regarding queries and the delivery of drugs, clinic bags etc

 Be the first point of contact for administration decisions and requested service deliveries and a point of escalation for the Bloods Closer to Home admin team

 Support Outpatient Phlebotomy and SACT admin

 Use of office equipment including PCs and phones

Working for our organisation

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.

We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.