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Job summary

Main area
Crisis Resolution Team Manager
Grade
Band 8a
Contract
Secondment: 2 years
Hours
Full time - 37.5 hours per week
Job ref
222-LS-AMHS-271
Employer
West London NHS Trust
Employer type
NHS
Site
Crisis & Home Treatment (H&F)
Town
London
Salary
£50,952 - £57,349 per Annum
Salary period
Yearly
Closing
Today at 23:59

Employer heading

West London NHS Trust logo

Crisis Resolution Team Manager

Band 8a

 

West London NHS Trust  provides a full range of mental health, community  and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.

We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.

 

Job overview

We have an exciting opportunity for a 2-year secondment for the Team Manager position for the Hammersmith and Fulham Crisis Assessment and Home Treatment Team (CAHTT), West London NHS Trust.

 

The post holder will be responsible for managing and leading the Crisis Assessment and Treatment Team (CATT) for service users residing in Hammersmith and Fulham who are experiencing a mental health crisis of a nature or degree that would otherwise require admission into hospital.

As a key member of the senior management team, you will work closely with the multi-disciplinary team in the respective CATT team ensuring that services are delivered safely, effectively and to a very high standard.

You will provide clinical leadership to support decision making in delivering outstanding, innovative and person-centred care to our service users. The drive and focus is to ensure our care delivery is constantly evolving and improving.

Main duties of the job

As the Team Manager, you will work collaboratively with the lead clinician for the CATT with a responsibility to ensure that all operational and service delivery issues are managed effectively.

You will have a lead responsibility in the team for managing the assessment, development, implementation and evaluation of programmes of care for patients using the risk assessment procedures and ensure safe and acceptable standards of care while working in conjunction with the Lead Clinician.

Additionally, you will provide managerial leadership and senior clinical support to a multi-disciplinary team of health and social services personnel, maintenance of accurate recording of patient information and documentation while ensuring the appropriate dissemination of patient information throughout the whole team.

Working for our organisation

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.  

Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives.  We aim to be the best organisation of our kind in the country.  

We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units. 

We’re rated good overall by the Care Quality Commission (CQC).

Together, we’re committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.

We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.

Detailed job description and main responsibilities

Job Summary:

 

The post holder will be responsible for managing and leading the Crisis Assessment and Home Treatment Team (CAHTT) for service users residing in Hammersmith and Fulham who are experiencing a mental health crisis of a nature that would otherwise require admission into hospital.

 

The post holder will be responsible for the operational management of the Crisis Assessment and Home Treatment Team (CAHTT). This includes leading the team to ensure the delivery of high quality assessment, co-ordination and care for patients under the care of Crisis Assessment and Home Treatment Team (CAHTT); who require assessment by secondary mental health services for pathway planning, brief interventions, crisis intervention in the community, gate keeping, ward in reach and discharge planning for the inpatient wards and Crisis Recovery house with the emphasis for providing home treatment. They will also lead and monitor the performance of the staff in the team and ensure that KPI’s are met. The post holder will support the senior practitioners to lead on difficult and complex situations that require strong leadership to resolve and to act as main point of contact should a major incident occur which requires robust management and co- ordination.

Person specification

Qualifications

Essential criteria
  • RMN AND NMC REGISTRATION
  • MINIMUM OF TWO YEARS AT BAND 7 COMMUNITY OR CAHTT EXPERIENCE
  • MUST HAVE APPROVAL FROM THEIR LINE MANAGER TO SUPPORT THE 2 YEAR SECONDMENT PRIOR TO INTEVIEW.
  • EVIDENCE OF POST GRADUATE QUALIFICATION

Experience

Essential criteria
  • Significant management experience in a statutory Mental Health setting.
  • Experience of providing. Management/clinical supervision
  • Relevant experience of working with Service Users with acute mental health needs
  • MUST BE ABLE TO WORK ONSITE DURING THE WORKING WEEK.
  • PHYSICALLY FIT
Desirable criteria
  • Experience of working in a home treatment team

skills/Knowledge

Essential criteria
  • Ability to supervise and manage staff working with people who have acute mental health problems
  • Ability to produce high standard of written reports / audit evaluations using statistics as necessary
  • Established risk assessment skills and able to reduce the level of risk to clients, staff and others
  • Comprehensive knowledge of relevant policy & legislation (e.g. NHS & Community Care Act, Carers Act, MHA 1983, H&SAW Act, NSF for Mental Health, CPA)
Desirable criteria
  • Presentation skills.

Employer certification / accreditation badges

Fair Train work experience quality standard - gold standardNo smoking policyPositive about disabled peopleJob share policyInvestors in PeopleDefence Employer Recognition Scheme (ERS) - BronzeArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kristal Ramcharitar
Job title
Head of Acute Services H&F
Email address
[email protected]
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