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Job summary

Main area
Specialised Cancer Services
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
190-8576-DIR
Employer
Sheffield Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Weston Park Broomcross Building
Town
Sheffield
Salary
£24,071 - £25,674 Per annum pro rata for part time staff
Salary period
Yearly
Closing
01/12/2024 23:59
Interview date
12/12/2024

Employer heading

Sheffield Teaching Hospitals NHS Foundation Trust logo

Senior Clerical Officer

NHS AfC: Band 3

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

This is an exciting opportunity to work at the heart of the Weston Park Cancer Centre, assisting in rota coordination and managing resources within the non-surgical oncology department across a range of Tumour Sites. 

To assist in delivering the appointment, rotation, induction, and transparent deployment of clinical staff to deliver resilient clinical services. To action processes for planned leave and unplanned leave. To maintain an up-to-date electronic rota of clinical activities and room allocations. To support clinical staff with accurate and timely set and withdrawal of clinics and payment for extra contractual activity. 

 The role will involve deploying administrative services in support of clinical service teams and assisting the clinical service teams in the delivery of performance metrics. The role will also include supporting the continual improvement of hospital services to ensure the best possible care for the patients we provide services to and ensure a brilliant place to work for our team members.

The admin and clerical service at Weston Park is currently undergoing a cycle of improvement meaning as well as leading a service that supports patients at their most vulnerable, you can also contribute to innovations underway and bring your ideas and innovations to the creative improvement space.

 

Main duties of the job

To work with the Coordinators to ensure queries by medical staff are responded to in a timely manner.

To coordinate inductions for new doctors during our regularly scheduled junior doctor rotations and as ad hoc requests by planning their induction day, ordering their IT equipment and contacting various departments to arrange their training sessions and walk rounds .

To be the main point of contact for new doctor inductions and respond to queries relating to induction day plans.

To log any planned leave requests (including annual leave, study leave and external commitment) from doctors ensuring that the requests are logged in the scheduling system.

To input rotations of Medical Teams into a scheduling system accessed across SCS.

To manage the Hospital at Night rota and liaise with different departments to ensure that SCS have submitted the appropriate cover where necessary. 

To coordinate requests for additional clinical activity.

To verify authenticity of claims made for study leave and additional duty claims. 

To be a point of contact for and create timetables for the medical students throughout the year. 

To complete and submit the Annual Cancer Service Census.

To manage and maintain contact information for the medical and administration staff within WPH, including amending distribution mailing lists and medical staffing contact sheets.

 

Working for our organisation

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Specialised Cancer Services is one of 12 clinical care groups at Sheffield Teaching Hospitals NHS Foundation Trust (STH). With a headquarters at the Weston Park Cancer Centre on the central Sheffield Teaching Hospitals campus, it is one of the leading Cancer Centres in the Northeast of England. 

It provides a multi tumour site non-surgical oncology service primarily to the populations of South Yorkshire and North Derbyshire. The service is delivered in partnership with a network of hospitals within the same region. The network units’ surgical teams refer patients to the non-surgical oncology service, who then provide outpatient appointments and systemic anti-cancer therapy (SACT) treatment at their nearest available network location for the care they require.  Radiotherapy for the network is delivered at a bespoke unit at the Weston Park Cancer Centre. There is also an Assessment Unit to support acute oncology needs, two inpatient wards and a Teenage Cancer Unit all based at the Weston Park Cancer Centre.

 

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

 

Person specification

Education and Qualifications

Essential criteria
  • Knowledge of the full range of administrative policies and procedures, acquired through training and relevant experience
  • Educated to GCSE standard, including English language at Grade C/4 or above or equivalent experience
  • OCRIII word processing or equivalent experience

Experience

Essential criteria
  • Relevant experience working within health services in either a secretarial or clerical capacity.
  • Experience of using computerised information systems and Patient Administration Systems
  • Experience of database/spreadsheet management
Desirable criteria
  • Experience of coordinating a timetable
  • Experience of coordinating staff inductions

Skills and Knowledge

Essential criteria
  • Ability to communicate sensitive and/or complex information, clearly and effectively with staff at any level, both verbally and in writing
  • Ability to prioritise effectively, including when working to tight deadlines.
  • Competent to interpret basic numerical information.
  • Demonstration of confident skills using Microsoft Office packages, including Word & Excel
Desirable criteria
  • Ability to produce brief reports including numerical information
  • Ability to keep accurate and appropriate staff records.

Personal Qualities

Essential criteria
  • Ability to work well as part of a team
  • Ability to be flexible when task priorities need to be amended.
  • Ability to remain level-headed in a fast-paced environment.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Stonewall Gold 2022Step into healthArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
James Goodall
Job title
Service Coordinator
Email address
[email protected]
Telephone number
0114 27 12852
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