Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 825-6212087-OPS
- Employer
- Shropshire Community Health NHS Trust
- Employer type
- NHS
- Site
- Whitchurch Community Hospital
- Town
- Whitchurch, Shropshire
- Salary
- £22,383 pro rata
- Salary period
- Yearly
- Closing
- 22/05/2024 23:59
Employer heading
Ward Clerk- Whitchurch Hospital
NHS AfC: Band 2
Job overview
An exciting opportunity has arisen for a part-time Ward Clerk to join our friendly and hard working team at Whitchurch Hosiptal. The purpose of the role is to effectively support clinical staff and outside agencies in an administration role in a busy ward environment. This role requires someone highly motivated, well organised and confident in using their own initative, computer systems whilst having a good eye for accuracy.
As you will be the first point of the contact for the phone and visitors to the ward, this role requires good communication skills.
At a time when we are moving to 'paperless' record keeping, current experience of NHS working with computers is key, however full training will be provided if required.
Main duties of the job
- Acting as the first point of the contact for the phone and visitors to the ward.
- Working closely with teams e.g. Therapy, Discharge-Co-ordinator, regarding admissions and discharges.
- Accurate record keeping.
- To assist with arranging of patient transport.
- Dealing with outside agencies e.g. nursing homes, GPs.
- Supporting nursing staff with administration on a daily basis.
- To contact IT Department as required.
- Deal with mail and deliveries.
- General administrative work.
Working for our organisation
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Detailed job description and main responsibilities
Please see the job description and person specification attached for further information on the role.
Person specification
Qualifications
Essential criteria
- RSA Stage II computer processing/NVQ II in business administration or equivalent experience.
- Good level of general education.
- IT Skills - ECDL.
- Working knowledge of computerised systems and ability to learn quickly.
Experience
Essential criteria
- Substantial relevant clerical experience including customer care/computer skills/organisational skills.
Knowledge
Essential criteria
- An understanding of the requirements of the role.
- Excellent face to face verbal communication and telephone manner.
- Demonstrable negotiating skills.
- Ability to use initiative and utilise quiet times to maintain standards and initiate quality improvements to the service.
- Excellent organisational and prioritising skills.
- Good writing skills.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Paula Harding
- Job title
- Site, Hotel Services & Administration Manager
- Email address
- [email protected]
- Telephone number
- 01948 509241
- Additional information
01948 666292
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