Crynodeb o'r swydd
Teitl cyflogwr
Patient Navigator Cancer Services
Band 3
Great Western Hospitals NHS Foundation Trust is a unique organisation, serving as the sole integrated provider in the Bath and North East Somerset, Swindon, and Wiltshire system. Our scope extends beyond boundaries as we oversee adult community services in Swindon and provide acute care from the Great Western Hospital.
Our 5,500 staff have 1.2m patient contacts a year, with 13,000 operations carried out in our Theatres, around 4,000 babies born, and our emergency attendances are now well over 100,000 per year. Those numbers only tell part of our story about what an exciting time it is to join Great Western Hospitals.
We are cultivating a culture that fosters our ambitions, prioritising equality, diversion, inclusion, wellbeing, and leadership. We aim to create an environment where every member of our team can truly thrive.
The Trust is a Disability Confident Employer; all applicants who have a disability can opt to be considered under the guaranteed interview scheme, which means that, providing they meet the minimum essential criteria for the post, they will be offered an interview. We are also proudly accredited as a Veteran Aware organisation and have signed The Armed Forces Covenant.
If we receive a high volume of applications, we may close adverts prior to the published closing date. Therefore, we advise you to complete and submit your application as soon as possible.
Trosolwg o'r swydd
Fixed Term Contract– 12 months (Full or Part-Time Hours)
An exciting new opportunity has arisen across cancer teams. We are looking for someone to help support and navigate patients, their families and carers through their cancer pathway to ensure patients receive the very best experience. The post is administrative, booking and liaising across departments and organisations; with some telephone work to patients and families.
The post holder will be supported by the specialist nursing team, medical teams and other patient navigators. You will have exceptional organisational skills and be able to demonstrate great communication and interpersonal skills.
This position will bring together several key administrative functions into one highly efficient and highly organised service. Providing comprehensive administrative support to the patients cancer diagnostic and treatment pathway.
You should be able to demonstrate knowledge of medical terminology, ability to collect data and understand audit, with exemplary IM&T skills.
Exceptional interpersonal and organisational skills are a prerequisite of this role and candidates wishing to apply should be confident in these areas.
Please review the Job Description and Person Specification associated with this role prior to submitting an application.
Prif ddyletswyddau'r swydd
This important role is to help support and navigate patients, their families and carers through Cancer pathways ensuring that the service’s prime aim is to be patient-focused and proactive in seeing that the patient receives the very best cancer pathway experience within the shortest time frame with continual communication and support.
The role requires someone with exceptional organisational skills who can demonstrate great communication and interpersonal skills. A caring and sensitive attitude is essential as you will be dealing with patients, their families and carers. The individual will be expected to work independently within the appropriate policies and procedures for the service.
Gweithio i'n sefydliad
Our STAR values – Service, Teamwork, Ambition and Respect – are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
- Track & chase diagnostic investigations for all patients on specific cancer pathways ensuring these are booked to meet timed pathway requirements. Ensure results are available for Outpatient appointments and MDTs.
- Proactively liaise with patients on cancer pathway to ensure they are aware of diagnostic pathway expediting investigations whilst meeting their preferences reducing risk of wasted appointments.
- Process and track onward referrals from CNS team to support services to ensure completion.
- Liaise with relevant staff to book OPA’s in oncology and post-MDT follow up appointments for certain tumour sites
- Work with MDT coordinator to Track & chase surgical/tertiary hospital investigations including PET scans, keep patient informed.
- Support 62 day, upgrade and screening pathways, liaising with MDT coordinator
- Coordinate next steps in the pathway with patient
- Attend cancer PTL (Patient Tracking List) meetings for relevant tumour sites, action administration tasks.
- To carry out administrative and clerical duties as requested within the department in an efficient and confidential manner, for example photocopying, posting information, printing clinic lists.
- To communicate with patients families and carers in a sensitive and confidential manner working closely with clinical teams as required.
Please find attached a full job description and personal specification.
Manyleb y person
Qualifications
Meini prawf hanfodol
- NVQ Level 3 or equivalent
- ECDL or equivalent experience
Meini prawf dymunol
- Advanced knowledge of medical terminology
Experience
Meini prawf hanfodol
- Ability to prioritise and organise workload effectively
- Ability to communicate effectively and sensitively with staff and patients sometimes in distressing situations
- Able to act on own initiative and understand limitations of own role and knowledge
- Ability to produce work of a high standard with attention to detail
Meini prawf dymunol
- Knowledge of Careflow (Hospital database) & Cadis(cancer database)
- Knowledge of relevant cancer treatments, interventions, and terminology
Knowledge
Meini prawf hanfodol
- Word Processing qualifications, RSA level II or equivalent
- Microsoft Word, Excel, Email and other Office applications to maximize the efficiency of the office.
- Able to use own initiative and prioritize work.
Meini prawf dymunol
- Ability to collate and present statistical information.
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Kate Wilton
- Teitl y swydd
- Clinical Nurse Specialist Team Leader
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01793 605917
- Gwybodaeth i gefnogi eich cais
Please contact Kate Wilton on 01793 605917 if you would like further information.
Rhestr swyddi gyda Great Western Hospitals NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector