Job vacancy: Team Secretary - Band 3, Coventry and Warwickshire Partnership NHS Trust, Coventry

Job summary

Main area: Team Secretary
Grade: NHS AfC: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week (Monday to Friday 9am - 5pm)
Job ref: 444-6062081D-CG

Employer: Coventry and Warwickshire Partnership NHS Trust
Employer type: NHS
Site: Swanswell Point
Town: Coventry
Salary: £22,816 - £24,336 Per Annum
Salary period: Yearly
Closing: 08/05/2024 23:59

Team Secretary - Band 3

NHS AfC: Band 3

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services

‘We recognise the benefits of flexible working and support applications wherever possible. If you would like to work flexibly please ask the recruiting manager for more information.’

Armed Forces Community welcome to apply.

PLEASE NOTE that this vacancy can be closed as soon as sufficient applications are received. Staff at risk within the Trust will be given priority.

Please check your emails, including junk and spam folders, regularly throughout the process of your application for any notifications from the Recruitment Team. If you have any queries regarding your application please phone the Partnership Trust Recruitment Department.

Candidate Information Pack - final version - digital (canva.com)

Detailed job description and main responsibilities

We will require a well organised individual who is able to empathise with our service users and be able to deal with sensitive enquiries in a confidential manner. Knowledge and experience in customer care would be an advantage.

Applicants will need to be computer literate in Word, Excel and Outlook with excellent accuracy in data input. Experience of minute taking is essential as you will be required to attend MDT and Professional meetings to take minutes. You must have the ability to multitask, manage and prioritise your own workload and be able to work on both your own initiative and as part of a team.

Person specification

Qualifications

Essential criteria

QCF Customer Service Level 2
Good General Education (eg. GCSE English and Maths A-C)

Knowledge and Skills

Essential criteria

Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
Advanced keyboard / IT skills Including audio typing
Ability to manage and prioritise own and other’s workload and use own initiative
Ability to maintain relevant recording and information systems
Ability to deal professionally with enquiries from staff, service users and stakeholders

Experience

Essential criteria

Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
Experience of using Trust IT systems
Experience of working in a busy office / customer care environment
Experience of working in Healthcare

The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice, if appropriate for the role, it is mandatory requirement for all newly appointed staff to be registered with the Disclosure and Barring Service (DBS) Update Service.

The Trust is committed to Equal Opportunities and welcomes applications regardless of age, gender, race, disability or sexual orientation. Guidance and criteria on the filtering criminal cautions and convictions can be found on the Disclosure and Barring Service website.

For more information on how our Trusts handles your data please view the 'Privacy Notice - Staff - V1.0 May 2018.pdf' at https://www.covwarkpt.nhs.uk/privacy