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Job summary

Main area
Disclosure of Information - Health Records
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Part time - Flexible
Job ref
297-6205883
Employer
Gateshead Health NHS Foundation Trust
Employer type
NHS
Site
Disclsoure - Health Records - Queen Elizabeth Hospital
Town
Gateshead
Salary
£22,383 PRO RATA
Salary period
Yearly
Closing
Today at 23:59

Employer heading

Gateshead Health NHS Foundation Trust logo

Disclosure of Information Assistant

NHS AfC: Band 2

In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible  

IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM

All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.

PLEASE NOTE it is a requirement of this Trust that all successful applicants pay for their DBS certificate if a check is required for the post. This will be done through deduction from your monthly pay over a maximum of three months. It is also a requirement that all successful applicants register  or are registered with the DBS update service where a DBS is required. 

All new entrants to the NHS will be appointed on the minimum of the pay scale in line with Terms & Conditions.

 

Job overview

The Disclosure section manage the release of copy medical records to authorised agencies and individuals under the provisions of the General Data Protection Regulations 2018 and  Access to Health Records Act 1990. 

We are looking for a friendly, adaptable and flexible individual to join the Disclosure Team in Health Records.  Ideally you should be a self starter  with a methodical approach, good attention to detail and able to organise your own work load. 

 

Main duties of the job

 As Disclosure Assistant your main duties will be to monitor the Disclosure email inbox logging requests and re-directing if necessary.  Some typing of standard letters, photocopying/re-printing of records and general office duties.  

Working for our organisation

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the ‘golden thread’ which runs through everything we do – they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women’s Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our ‘Balance’ programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us. 

Detailed job description and main responsibilities

  • To support the Disclosure Officers in the provision of an efficient and effective service
  • To provide administrative support to the Disclosure of Information Section and the Health Records Manager or Deputy
  • To accurately reproduce Health Records, paying attention to detail and manipulating images and formats, where necessary, to produce high quality accurate copies.
  • Retrieve and re-print electronic patient records held in various systems in different formats and check re-prints for accuracy.
  • Raise any concerns regarding data quality to the Disclosure Officers and where necessary and after appropriate training, add incidents to the Trusts Incident Reporting system in line with Trust and Departmental Policies and Procedures.
  • Count copies and ensure quality checks are undertaken on photocopies/re-prints produced, as both original and copies are legal documents.
  • Ensure original paper copies are re-filed in the correct order within the patients’ health records, creating replacement folders as necessary where the old folders are damaged and worn.
  • To identify patients on the Trust’s Patient Administration System (PAS) by locating their hospital or any other numbers on that system
  • Retrieve and return health records to correct location using the tracking system
  • To ensure the confidentiality of information contained in patient records is maintained at all times
  • Contribute to a safe working environment by maintaining a clean and tidy working area and adhering to the health and safety policies and procedures within the Department and Trust
  • Liaise with Photocopier Company/IT regarding levels of stock, replacement parts and general maintenance issues.
  • In liaison with your Line Manager, you must ensure that you attend all mandatory, statutory and relevant training sessions. Actively participate in Annual Appraisals / Developmental reviews.  Follow all Trust and Departmental Policies and Procedures, Data Protection, Confidentiality and Destruction of Health Records, Manual Handling, Guide to Good Practice and Information and IT Security Policies & Confidentiality
  • Undertake any other duties appropriate to the post as required by the Health Records Manager or Deputy

Person specification

Attention to detail

Desirable criteria
  • Attention to detail
  • Good standard of education

Essential

Essential criteria
  • Ability to work to tight deadlines
  • Keyboard Skills/IT packages
  • Ability to communicate effectively with people at all levels by telephone and in person
  • Ability to work without direct supervision
  • Flexible approach to working
Desirable criteria
  • Understanding the importance of confidentiality
  • Experience of working with large filing systems
  • Ability to work under pressure

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveCare quality commission - GoodDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Documents to download

Apply online now

Further details / informal visits contact

Name
Claire Heslop
Job title
Disclosure Officer
Email address
[email protected]
Telephone number
0191 445 3661
Additional information

Les Joyce - Disclosure Officer  - 0191 445 3557 

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