Job summary
- Main area
- Cleaning Supervisor
- Grade
- NHS AfC: Band 3
- Contract
- Permanent: Monday-Friday 4pm-8pm
- Hours
- Part time
- Flexible working
- Job ref
- 319-6278319HD
- Employer
- Northumbria Healthcare - NHFM (Northumbria Healthcare Facilities Management)
- Employer type
- Private Sector
- Site
- Health & Care Academy / NSECH
- Town
- Cramlington
- Salary
- £22,816 - £24,336 pro rata per annum
- Salary period
- Yearly
- Closing
- 21/05/2024 23:59
Employer heading
Domestic Supervisor
NHS AfC: Band 3
NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services for all of Northumbria Healthcare Trust’s sites.
Come and work for us and we can offer you:
- Competitive rates of pay
- Enhanced rates of pay for working evenings, nights, weekends and bank holidays
- Favourable employment terms and conditions – we mirror NHS Agenda for Change terms and conditions (https://www.nhsemployers.org/tchandbook) which includes up to 33 days annual leave + bank holidays per year, generous maternity and paternity leave provisions, occupational sick pay, and much more
- NHS Pension Scheme
- Career development opportunities
- Fantastic staff benefits including car lease, home electronics, cycle to work and childcare schemes, priority access to vaccinations, physiotherapy, counselling, among many more
- A great employee experience - we score very highly on our employee satisfaction metrics
Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.
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Job overview
The successful applicant will provide efficient and effective organisation, supervision and management of domestic staff involved in cleaning duties working within the central pool, on wards and on departments, providing training and technical support.
Main duties of the job
To act as a role model to members of the Domestic Services department, offering support and guidance to other staff within the department, following the principles of compassionate and collective leadership.
Working for our organisation
NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for a state-of-the-art specialist emergency care hospital - The Northumbria, three general hospitals - North Tyneside, Wansbeck and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.
Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.
Detailed job description and main responsibilities
Fully effective and efficient deployment of staff with the key outcome of the maintenance of safe, hygienic, tidy and clean, clinical and non-clinical areas
Administration of Staff Rostering system
Undertake “Return to Work” meetings with staff following sickness absence
Successful and effective programme of duties associated with staff management such as administration, training and development, appraisal, counselling
The checking and upkeep of all cleaning equipment and the maintenance of service/report schedules
Ensuring specified work is completed to a satisfactory standard by checking frequently the work in his/her area and completing Supervisor Cleaning Inspection sheets
To order, receive and issue stores and protective clothing to staff
Check correct use of all materials and equipment. Check that all equipment is in good working order and kept in a clean condition.
To carry out on the job training to staff to ensure correct methods and working practices. To give sufficient close supervision and training to new staff until the required standard of work is achieved
To respond to low level complaints in an effective and professional manner to a successful resolution.
To ensure that appraisals and statutory and mandatory training are complete in their designated staff group.
To regularly complete quality control sheets in accordance with quality control procedures
Reporting the need for structural and fabric repairs
To ensure that periodic cleaning is carried out according to the programme and recorded
To maintain the daily staff register and any other record required by the Domestic Superintendent/ Higher Level Domestic Supervisor
To assist staff in recording incidents via the Datix system
Responsible for issuing keys and key fobs as appropriate
Assessment of new buildings and departments for the setting up of work schedules, costs, time and equipment required.
To observe the confidentiality of information acquired in the course of work.
This job description is not exhaustive but gives a broad indication of the main duties. It may be revised in the light of experience and changing circumstances in consultation with the post holder.
Person specification
Qualifications
Essential criteria
- Knowledge of health and safety and hygiene regulations governing hospital and clinical sites, NHS policies, risk management, and payroll processes
- Comprehensive knowledge of the correct and safe use of equipment and fluids used within the postholders area of responsibility
- General Education
- Literate and numerate
- Basic Food Hygiene Certificate or equivalent Level 1 Food Hygiene Certificate
- Customer Service Training
- Basic COSHH Awareness
Desirable criteria
- Keyboard Skills
- Level 2 National Vocational Qualification in Cleaning and Support Services or equivalent level of acquired knowledge/experience in a similar role.
Experience and Knowledge
Essential criteria
- Experience working in a Cleaning/ Domestic role
Desirable criteria
- Experience in Training Staff Supervisory Experience
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kerry Lansbury
- Job title
- Domestic Superintendent
- Email address
- [email protected]
- Telephone number
- 01916072155
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