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Job summary

Main area
General and Specialist Medicine
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday)
Job ref
323-AC4038-JN-A
Employer
Ashford and St. Peter's Hospitals NHS Foundation Trust
Employer type
NHS
Site
St Peter's Hospital
Town
Chertsey
Salary
£26,405 - £28,976 pa inc. HCAS
Salary period
Yearly
Closing
05/05/2024 23:59
Interview date
13/05/2024

Employer heading

Ashford and St. Peter's Hospitals NHS Foundation Trust logo

Patient Flow Coordinator, Willow Ward

NHS AfC: Band 4

Job overview

Maple ward has an exciting opportunity for a forward thinking, proactive and highly motivated person in the role of a Patient Flow Coordinator. The Flow Coordinator is a vital part of the MDT and the post holder will; Co-ordinate all stages of the patient journey, from admission to discharge. This involves proactively supporting and facilitating the work of the Multi-disciplinary team in delivering the best outcomes for the patient; informing and communicating fully outcomes of assessments and discharge plans. The Flow Coordinator will work closely with the Nurse in Charge and CSNP team on a daily basis reporting to the NIC of the shift and accountable to the Ward Manager. The applicant should have an understanding of all varied processes involved in the transfer and discharge of patients and be able to confidently use the computer systems in place in the trust. The role requires the post holder to be able to prioritise their work load and must enjoy working as part of a team. Delivering excellence in patient care and patient experience is our driving force and in return we offer commitment to your personal development.

The role covers an 8am - 4pm period at present and the post holder will be required to work Monday to Friday. Informal visits to the unit are welcome so you can come and meet us and see the way that care is delivered.

For further information about this post, please contact: Maple Ward Manager, Lanie Pasion, [email protected] 01932 723137/3138

Main duties of the job

The postholder will

Work closely with and be responsible to the NIC of the unit to ensure safe effective patient flow is implemented through the unit.

Closely communicate and work with the CSNP Team the Flow Coordinator and NIC on Willow. Details of the post can be seen in the Job Description. This role involves telephone and electronic communication with a variety of member from the MDT, therefore excellent communication skills is vital.

Working for our organisation

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

This is an exciting time to join our Trust, as we work on the expansion of our theatres at Ashford Hospital and move towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures; with care delivered by dedicated, specialist teams in a modern and well-equipped environment.

 We hope to use this centre to create an environment of learning and to facilitate training of the next generation of our skilled NHS workforce. Our plans are ambitious - why not, come and be a part of our journey.

Adverts may close early, so applicants are encouraged to submit an application as soon as possible.

Detailed job description and main responsibilities

The post holder will

Work closely with and be responsible to the NIC of the unit to ensure safe effective patient flow is implemented through the unit.

Closely communicate and work with the CSNP Team the Flow Coordinator and NIC on Willow. Details of the post can be seen in the Job Description. This role involves telephone and electronic communication with a variety of member from the MDT, therefore excellent communication skills is vital.

Internally the post holder will develop effective working relationships with:

The Nurse in Charge of the unit as well as all other members of the MDT both inside the unit and externally.

A close relationship with the CSNP Team and the wards is also vital to this role. 

Person specification

Essential

Essential criteria
  • GCSEs
Desirable criteria
  • Previous experience in similar role

Knowledge

Essential criteria
  • Knowledge in discharge processes
Desirable criteria
  • Experience in care setting

Communication skills

Essential criteria
  • Experience working as part of an MDT
Desirable criteria
  • Knowledge of challenges faced within team

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident committedStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lanie Pasion
Job title
Ward Manager
Email address
[email protected]
Telephone number
01932723137
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