Detailed job description and main responsibilities

Key Tasks & Responsibilities:

1. Communication:

·                Key working relationships:

• Managers, team leads and administrative staff across the division and throughout the Trust
• Clinical Directors, Lead Clinicians, Deputy Chief Nurse, Matrons and other clinical staff within the designated specialities
• Trust Information and contracting Teams
• Facilitate improved communication within the service and between other Trust departments, clinicians, managers, ward and other staff.
• To ensure that all staff are aware of their responsibilities towards quality of patient care and understand their contribution towards enhancing the standard of care and service, within allocated resources and established

2. Analytical and judgemental:

• Research, evaluate, plan and implement new ways of working and resource utilisation, in conjunction with clinical and non- clinical staff to include annual job planning and junior doctor rotation planning.
• Provide regular reports, explanatory data and action plans to rectify any problem areas to the
• Monitor, investigate and report on departmental performance spanning a broad range of issues, including incident trends, complaints, sickness absence and education & training.

3. Planning and organisational Skills:

• To assume operational responsibility for the provision and development of designated service(s).
• Supporting designated services to meet access targets g. RTT and cancer targets, and escalating challenges to service provision to SOM.
• To develop, in conjunction with the Women and Childrens Division, and other Trust departments or Divisions as appropriate; business and service plans ensuring that these correspond with Trust objectives and requirements.
• Ensure the service has robust plans for dealing with major incident
• To undertake ad hoc projects as requested by the
• To take part in the Divisional Manager of the Day rota as required.

4. Governance:

• To ensure the service complies with Trust policies, Standing Orders, Standing Financial Instructions and relevant legislation. To monitor and rectify any identified shortfalls in accordance with established procedures.
• Work within an overall framework of Clinical
• Develop and review departmental policies, procedures and guidelines to enable effective service provision and minimise risk.
• Implement Trust Policies such as Risk Assessment and Incident
• To investigate and respond to complaints in accordance with the Trust complaints
• Provide regular reports, explanatory data and action plans to rectify any problem areas to the
• Work within the legal guidelines, for example Health and Safety, Manual Handling, Data

5. Finance and Resources:

• To monitor and manage, with the SOM & Finance Manager, the financial performance of the service ensuring appropriate controls are established and adhered to.
• To monitor and manage a delegated budget for the designated service(s).

6. Leadership and management:

• Ensure Trust Policies and Procedures are adhered
• Undertake staff recruitment, across all grades, when
• Maintain comprehensive records of staff, including annual leave and absence
• Identify and address performance and disciplinary
• Ensure there is an IPR/appraisal programme in the service and that each member of the service has personal
• Ensure individual training needs are assessed and individuals have personal development
• To participate in the Trusts Tactical Command rota and Divisional manager of the day role
• To represent the service and Division at internal and external meetings
• Contribute to the general management of the Trust as a member of the Medical Division, developing a shared understanding of and commitment to the Trusts strategic aims and objectives.
• Contribute to the strategic development of the Trust, participating as required in working groups, activities and contributing to reports etc.

7. Information Resources:

• Work with the SOM to develop and refine performance standards for the service, where available utilising national standards i.e. NICE guidance, NSF's, Quality, CQUIN etc.
• Monitor service performance and ensure that KPIs are met within allocated resources and agreed
• To report to the SOM, variance against performance targets and standards, providing further detail and action plans where necessary.
• To provide relevant, timely and accurate information and analysis to support the Senior Management Team and the Trust's management team in delivering informed, evidence based managerial decisions.