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Job summary

Main area
Histology
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday)
Job ref
205-6239834
Employer
University Hospitals of North Midlands NHS Trust
Employer type
NHS
Site
Royal Stoke University Hospital
Town
Stoke on Trent
Salary
£22,816 - £24,336 PA
Salary period
Yearly
Closing
10/05/2024 23:59

Employer heading

University Hospitals of North Midlands NHS Trust logo

Medical Secretary/Administration Support Officer

Band 3

Job overview

An exciting opportunity has arisen to join our Histology office team as a Histopathology Medical Secretary/Administration Support Officer. 

The post holder will provide a comprehensive, efficient and effective medical secretarial service to the Consultant Histopathologist team. The post holder will alert the consultants of any outstanding work, drawing cases to their attention ensuring slides are available to facilitate reporting. The post holder will be expected to support the Team Leader in responding to enquiries regarding cancer diagnostic wait and breach enquiries. 

Main duties of the job

  • Providing administrative support to the Consultant Histopathologists.
  • The post holder is responsible for handling telephone and other communications with sensitivity and confidentiality using personal judgement to assess the situation and to deal with accordingly referring to technical and/or clinical staff as necessary.
  • The post holder will arrange meetings and organise the diaries of others to include electronic diary management.
  • The post holder will be expected to prioritise their own work load to achieve targets.
  • The post holder will support with the collection of data and slides for the consultant Histopathologists’ attendance at multi-disciplinary meetings.
  • The taking of, transcribing and typing up of minutes, and ensuring timely distribution of minutes and agendas as directed.
  • Supporting with Molecular and Outsource processes.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. 

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

Please see attached job description and personal specification for more details about the main duties of this role.

Person specification

Essential Qualifications

Essential criteria
  • 5 GCSE’s to include English and Maths at grade C or above or equivalent.
  • Working with Excel, Power point, Access and Outlook (or equivalent software)
Desirable criteria
  • NVQ in Business Administration or Customer care
  • Experience working in an office environment

Knowledge, Skills, Training and Experience

Essential criteria
  • Excellent organisational and prioritisation skills and able to work to deadlines
  • Excellent team working skills including assisting and covering the work of other team members as appropriate
  • Ability to collate information and demonstrate effective systems for accurate recording both manually and electronically.
  • Ability to solve problems on own initiative with minimum supervision
  • Demonstrable customer care skills including professional telephone manner
Desirable criteria
  • Knowledge of the NHS

Personal Qualities

Essential criteria
  • Able to maintain strict confidentiality at all times
  • Well-developed interpersonal skills
  • Able to demonstrate initiative
  • Ability to establish rapport and credibility with individuals of all disciplines and at all levels both internal and external to the Trust

Employer certification / accreditation badges

Positive about disabled peopleAge positiveArmed Forces Covenant Gold Award

Documents to download

Apply online now

Further details / informal visits contact

Name
Julie Madigan
Job title
Operational Services Manager
Email address
[email protected]
Telephone number
01782 674289
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