Job summary
Employer heading
Patient Pathway Administrator Endocrine Surgery
NHS AfC: Band 4
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values
Job overview
The post holder will work as part of the Endocrine Surgery Team at the Churchill Hospital responsible for effectively managing the smooth operation of the service.
The post holder plays a pivotal role in supporting Multi disciplinary clinical teams to deliver a responsive service to patients who are referred to the Hospital for assessment, investigation, diagnosis and Treatment .
Main duties of the job
The main duties of the post is to deliver an effective and efficient administrative office function to support a front line clinical service that:
- delivers weekly outpatient clinics
- under takes 3 Operating lists per week, plus extras
The service requires an individual to join the team who is:
- patient focused, able to communicate with patients and manage information sensitively with attention to detail
- organised, has effective time management skills and is able to prioritise workload
- both able to work independently and as part of a large MDT team.
- flexible in approach to work and able to cope effectively under pressure in a fast paced clinical service
Working for our organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel
Detailed job description and main responsibilities
PERSON SPECIFICATION
Essential defines the minimum criteria needed to carry out the job and the job cannot be done without theses.
Desirable refers to criteria which are not essential and which successful applicants would be expected to acquire during their time in post. The desirable requirements are not taken into consideration in a job evaluation panel.
Specification |
Essential |
Desirable |
Education and Qualifications |
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Experience and Skills |
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Specific Aptitude and Abilities |
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Interpersonal Skills/ Communication Skills |
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Person specification
Experience
Essential criteria
- Office/admin based experience
Desirable criteria
- Relevant EPR experience
Education
Essential criteria
- 5 GCSE's or equivalent A*-C
Desirable criteria
- Relevant admin qualifications
Supporting Statement
Essential criteria
- Detailed reason for application
Desirable criteria
- Information of work based experience relevant to the role
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Gemma Haynes
- Job title
- Access and Performance Manager
- Email address
- [email protected]
- Telephone number
- 01865 227033
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