Job summary
- Main area
- Care Homes and PCBs (938248) - 938248 Care Homes and PCBs Nursing And Quality Programme
- Grade
- NHS AfC: Band 5
- Contract
- 20 months (Fixed term until 31st March 2026)
- Hours
- Full time
- Flexible working
- Home or remote working
- Job ref
- 111-6154705
- Employer
- NHS Nottingham & Nottinghamshire Integrated Care Board
- Employer type
- NHS
- Site
- NHS Website
- Town
- Nottingham
- Salary
- £28,407 - £34,581 pa
- Salary period
- Yearly
- Closing
- 05/05/2024 23:59
Employer heading
MNVP Business & Project Support Officer
NHS AfC: Band 5
Job overview
A Maternity & Neonatal Voices Partnership (MNVP) is an independent team made up of women, birthing persons and their families; Providers; the Integrated Care Board (ICB); who commission health services, the Local Authority (LA), who commission public health and social care, and our Voluntary Services.
The Nottingham and Nottinghamshire MNVP includes the areas of Nottingham City and Nottinghamshire County, incorporating two Hospital providers: Nottingham University Hospitals (NUH) NHS Trust and Sherwood Forest Hospitals (SFH) NHS Foundation Trust.
The MNVP works in collaboration with system partners within the local Maternity & Neonatal System (LMNS) to support service improvements.
Our MNVP also includes a great team of passionate MNVP volunteers who represent and reach out to local women, birthing persons and their families to gather feedback on their experiences. Some volunteers also collaborate with the Providers to support service improvements based on the voice of our service users.
Hearing the voices of women and families is a requirement of NHS England’s Three Year Delivery Plan for Maternity & Neonatal Services (March 2023).
We are recruiting to the position of an MNVP Business & Project Support Manager to support us in delivering these requirements. It is hoped that this new role will be an enabler for our MNVP to effectively listen, gather feedback from service users and to feel confident to get involved with service improvement activities.
Main duties of the job
The MNVP Business & Project Support Manager will work collaboratively with the MVP and NVP Leads to:
- Produce day to day administration, meeting and business support to the MNVP programme
- Support the delivery of MNVP workplan priorities, insight visits, training and engagement activities, including event booking
- Work in collaboration with the ICB, LMNS, Maternity & Neonatal Providers, Service users and other stakeholders in the partnership
- Analyse data and develop professional reports and other methods for sharing feedback on the impact MNVP is having locally to support transformation and service improvement activity
- Responsible for day to day supervision and work allocation to other members of the MNVP Team.
Working for our organisation
This advertised post will sit within the Local Maternity & Neonatal System Programme Management Office (LMNS PMO), a team within the ICB who has oversight and supports transformation of local maternity and neonatal care and who also host the MNVP.
Our vision is for maternity services across Nottingham & Nottinghamshire to become safer, more personalised, kinder, professional and more family friendly; where every woman or birthing person has access to information to make decisions about their care; and where they and the baby can access support that is centered around their individual needs and circumstances.
The postholder will be expected to work within the ICB values:
1) Open and Honest
2) Compassionate and Respectful
3) Innovative and
4) Work collaboratively.
Detailed job description and main responsibilities
Qualifications & Training: Educated to a degree level or hold equivalent experience in a relevant field (Administration, Health & Social Care or Project Management)
Knowledge & Experience:
- Experience of working in an NHS or Public Sector environment
- Experienced in a line management or supervision role
- Experience of working in partnership with health, social care and third sector organisations
- Experience of change management processes for quality improvement or service transformation
- Experience of devising, writing and adjusting action plans to support project activity
- Experience of writing business cases or funding proposals
- Experience of developing and delivering training
- Experience of producing and delivering engaging presentations on complex or sensitive issues
- Knowledge of policies and drivers to improve maternity and neonatal care including Ockenden, CQC and NHSE 3yr delivery plan
- Experience of setting up and implementing internal processes and policies
- Experience of setting up and maintaining databases
- Experience of working with volunteers, service users or people with lived experience
- Experience of local maternity or neonatal services professionally and /or personally
- Knowledge of coproduction and best
practice approaches to supporting people with lived experience to coproduce activity as an equal partner
Skills & Abilities:
- Good administration and record keeping skills
- Strong problem solving skills where there may be more than one viable solution to support change
- Able to organise and facilitate meetings ensuring that the outcomes for the meeting are met, and all voices are heard
- Able to motivate & persuade others on best practice to deliver key programme objectives
- Able to effectively analyse & interpret performance data from a range of sources
- Able to evaluate and justify whether a programme or service is on track to meet its objectives
- Provide accurate, informative and creative reporting to demonstrate service impact
- Able to use a range of IT packages including Sharepoint, MS Teams and Microsoft Office
Personal Attributes:
- Work with minimal supervision to meet objectives to deadline
- Tenacious approach with the ability to see creative solutions to problems
- High level of attention to detail and accuracy
- Strong commitment to team working
- Commitment to personal development & growth
- The promotion of equality of opportunity
- Enthusiastic about service improvements in maternity & neonatal care
Person specification
Qualifications and Training
Essential criteria
- • Educated to a degree level or hold equivalent experience in a relevant field (Administration, Health & Social Care or Project Management)
Knowledge and Experience
Essential criteria
- • Experience of working in an NHS or Public Sector environment
- • Experienced in a line management or supervision role
- • Experience of working in partnership with health, social care and third sector organisations
- • Experience of change management processes for quality improvement or service transformation
- • Experience of writing complex action plans to support project activity, in the short, medium and long term
- • Experience of planning activities which may require change and adjustment over time
- • Experience of writing business cases or funding proposals
- • Experience of developing and delivering training for induction on policies, processes and systems
- • Experience of producing and delivering engaging presentations on complex or sensitive issues
- • Knowledge of policies and drivers to improve maternity and neonatal care including Ockenden, CQC and NHSE 3yr delivery plan
- • Experience of setting up and implementing internal processes and policies
- • Experience of setting up and maintaining databases
Desirable criteria
- • Experience of working with volunteers, service users or people with lived experience
- • Experience of local maternity or neonatal services professionally and /or personally
- • Knowledge of coproduction and best practice approaches to supporting people with lived experience to coproduce activity as an equal partner
Skills and Abilities
Essential criteria
- • Good administration and record keeping skills
- • Strong problem solving skills where there may be more than one viable solution to support change
- • Able to organise and facilitate meetings ensuring that the outcomes for the meeting are met, and all voices are heard
- • Able to motivate & persuade others on best practice to deliver key programme objectives
- • Able to effectively analyse & interpret performance data from a range of sources
- • Able to evaluate and justify whether a programme or service is on track to meet its objectives
- • Provide accurate, informative and creative reporting to demonstrate service impact on a regular basis
- • Able to use a range of IT packages including Sharepoint, MS Teams and Microsoft Office
Personal Attributes
Essential criteria
- • Tenacious approach with the ability to see creative solutions to problems
- • High level of attention to detail and accuracy
- • Strong commitment to team working
- • Commitment to personal development & growth
- • The promotion of equality of opportunity
- • Enthusiatic about service improvements in maternity & neonatal care
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Sam Errington
- Job title
- LMNS Project Manager
- Email address
- [email protected]
- Additional information
None
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