Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week (Working over 3 days: Monday, Wednesday and Friday, 7.5 hours per day)
- Job ref
- 177-CORP-6179962
- Employer
- James Paget University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- James Paget University Hospital
- Town
- Great Yarmouth
- Salary
- £22,383 per annum, pro rata
- Salary period
- Yearly
- Closing
- 23/05/2024 23:59
Employer heading
Multi-Skilled Clerical Officer
NHS AfC: Band 2
Patent and staff experience is important to us and these are the behaviours we live by:
- Putting patients first
- Aiming to get it right
- Recognising that everybody counts
- Doing everything openly and honestly
Job overview
The Health Records Department is a busy department within the trust, supplying Healthcare Files for patient appointments and admissions. The department also provides scanning service converting patient healthcare paperwork into an electronic format.
This post covers 3 day shifts, with the opportunity to pick up additional hours, to assist with the cover of annual leave absences.
Bank Holiday cover will be required on a rota basis.
This is an on-site post due to the nature of the role.
Main duties of the job
The Health Records Department is a busy department within the trust, supplying Healthcare Files for patient appointments and admissions. The department also provides scanning service converting patient healthcare paperwork into an electronic format.
We are looking for a Multi-skilled Clerical Officer with experience of both paper and electronic patient records. An awareness of patient confidentiality is essential to this role due to the nature of the work, as is a high level of accuracy and attention to detail.
This role covers all areas of the department including registrations, delivery and collection around the trust, preparation of patient documentation either loose or in a folder format for internal or external scanning, scanning of documents and some clinic preparation work when required.
Working for our organisation
You will be joining a dedicated administrative team that supports patient care for the Trust within the Health Records Department. This is a varied role which ensures that patient healthcare information is transferred from paper to an electronic format to ensure a good continuity of patient care.
Detailed job description and main responsibilities
To have high level of knowledge and competency in all areas of the Health Records Department.
From pre-prepared lists and telephone/email requests, prepare paper light folders/folder-less/labels for patient outpatient appointments; using the computer system to track and book patient files.
To prepare and book out, patient files for pre-booked admissions.
To answer telephone and email enquiries, ensuring best outcome for requests that require action and follow up.
Process deceased files, in accordance with current departmental processes.
Efficiently process paper filing received from other functions within the Trust and to consistently output appropriate documents ready for scanning into a patient’s WinDIP application record.
Efficiently process single and multiple document sets received from other functions within the Trust and to consistently output appropriate document sets ready for scanning into a patient’s WinDIP application record.
To carry out new registrations and amendments, processing internal and external requests.
To deliver and collect patient files around the Trust using trolleys, including assisting the clinical coding team with the collection of notes.
To process incoming returned files to the department and file in appropriate area in department.
Prepare files for scanning. In-house and using the external scanning service.
Prioritising urgent patient health care files when required.
Quality Assurance of Documents.
Person specification
Education
Essential criteria
- Good Level of Education
Desirable criteria
- IT qualification
Experience
Essential criteria
- Health Records Experience
- Excellent Communication Skills
- Handling of confidential records
- Knowledge of computer systems
Desirable criteria
- NHS experience
- Knowledge of IPM System
Abilities
Essential criteria
- Able to work under pressure
- Ability to work under own initiative
- Accurate data entry skills
- Awareness of Confidentiality
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Susan Hood
- Job title
- Health Records Manager
- Email address
- [email protected]
- Telephone number
- 01493 452085
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