Crynodeb o'r swydd
Teitl cyflogwr
Clerical Officer
NHS AfC: Band 2
Trosolwg o'r swydd
Band 2 Clerical Officer
The successful candidate will join our busy Therapy team and be responsible for greeting patients at Therapies reception, booking appointments via IPM, answering telephone queries and general office tasks. You will work closely with our existing clerical staff but also interact with the patients on the telephone. Good communication skills are essential.
Prif ddyletswyddau'r swydd
Applicants should demonstrate good IT/keyboard, communication and organisational skills. You will be required to work well under pressure. We treat high volumes of people daily. Accuracy and attention to detail is essential.
Duties will include dealing with referrals; arranging appointments; data entry; telephone enquiries and general office tasks. You need to be able to provide an optimum level of customer service to patients and staff, both in person and over the telephone.
To take responsibility for good housekeeping in the Therapies Office / Reception / Waiting area, ensuring they are kept clean and tidy.
The post holder must be self-motivated and able to work well under pressure.
Experience in the NHS would be preferable, however full training will be given.
Gweithio i'n sefydliad
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook – Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Applicants should demonstrate good IT/keyboard, communication and organisational skills. You will be required to work well under pressure. We treat high volumes of people daily. Accuracy and attention to detail is essential.
Duties will include dealing with referrals; arranging appointments; data entry; telephone enquiries and general office tasks. You need to be able to provide an optimum level of customer service to patients and staff, both in person and over the telephone.
To take responsibility for good housekeeping in the Therapies Office / Reception / Waiting area, ensuring they are kept clean and tidy.
The post holder must be self-motivated and able to work well under pressure.
Experience in the NHS would be preferable, however full training will be given.
Manyleb y person
Qualifications
Meini prawf hanfodol
- Computer / typing skills RSA2/equivalent
- GCSE/Equivalent
Experience
Meini prawf hanfodol
- Experience of dealing with confidential matters
- Experience of working in a busy office
Knowledge
Meini prawf hanfodol
- Understanding of issues around confidentiality
Skills
Meini prawf hanfodol
- Excellent organisational skills
- Good communication skills
- Excellent Customer Care Skills
Meini prawf dymunol
- Ability to use Word / Excel
Other
Meini prawf hanfodol
- Ability to adapt and a flexible approach to change
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Anita Brislen
- Teitl y swydd
- Assistant Clinical Business Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0151 529 3340
Rhestr swyddi gyda Liverpool University Hospitals NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector