Job vacancy: Elective Booking & Scheduling Supervisor, Stockport NHS Foundation Trust, Stockport

Job summary

Main area: Elective Booking & Scheduling
Grade: Band 5
Contract: Permanent
Hours: Part time - 27.5 hours per week
Job ref: 362-A-24-6212544

Employer: Stockport NHS Foundation Trust
Employer type: NHS
Site: Stepping Hill Hospital
Town: Stockport
Salary: £28,407 - £34,581 pro rata per annum
Salary period: Yearly
Closing: 01/05/2024 23:59

Elective Booking & Scheduling Supervisor

Band 5

Stockport NHS Foundation Trust

There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.

Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.

Our values ‘We Care, We Respect, We Listen’ are at the heart of everything we do, and come from our promise: ‘Making a difference every day.’ They drive the behaviour and actions for everyone in our organisation.

In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.

Greater Manchester Continuous Service Commitment

As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service). If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.

Our Values:

We Care

About each other

Our patients and their families

The communities we serve

The environment

We support them and deliver on their promises

We Respect

Each other

Our patients and their families

Our partners

We are kind and helpful, and we expect the same in return

We Listen to

Each other

Our patients and their families

Our partners

We act and learn from what we hear

Detailed job description and main responsibilities

To provide management and supervision for the services
To ensure there is efficient and effective delivery of the service departments
To support service improvement work to ensure efficient, effective and productive patient access services.
To ensure a person-centred service that is responsive, flexible and adaptable
To work closely with colleagues including specialty teams, clinicians and support service and assist in its development
To embed quality improvement methodology within the patient access services
To provide cross cover for: Operational Manager colleagues
Deputise for the Elective Booking & Scheduling Manager
Ensure there is a high quality of training and development of the team
Attend meetings with Directorates as requested as well as any other meetings relevant to the role
To deal with any incidents or complaints
Administration of waiting lists for elective surgery,organising pre-op appointments and admissions
Planning and scheduling theatre lists, according to patients’ clinical priority and length of wait
Any other duties commensurate with the role

Person specification

Education

Essential criteria

General Good Standard of Education
GCSE in English or equivilent

Desirable criteria

Degree in relevant subject area
NVQ in administration

Knowledge

Essential criteria

Knowledge of admin procedures
Managerial knowledge
Understanding of RTT

Desirable criteria

Knowledge of NHS procedures

Experience

Essential criteria

Experience of using information systems
Experience of line management/HR
Experience of change management

Desirable criteria

NHS Experience
Delivery of training and development

Skills & Abilities

Essential criteria

Communicate business sensitive information; agreement or co-operation from NHS staff at all levels of the organisation is required
Ability to contribute to decisions on meeting business targets
Ability to manage allocation of work to staff; train new members of staff on IT systems, pathway management, using databases and filing systems
Ability to work under pressure and to deadlines using own initiative and sound judgement

Applicants are encouraged to read the documents attached to this vacancy before applying, including the job description and person specification and the information for applicants which includes useful information to assist you in completing your application.

From time to time we may need to close a vacancy early when in receipt of a sufficient number of applications. If you are interested in this post and wish to be considered, we strongly advise you to complete and submit your application as soon as possible.

Please note that all correspondence will be via your NHS Jobs account. Unfortunately we are not able to acknowledge each application. If you do not hear from us within four weeks of the closing date, please consider that you have not been shortlisted on this occasion. Please also note that Stockport NHS Foundation Trust are unable to refund Interview expenses or re-location costs.

Stockport NHS Foundation Trust is committed to promoting and championing a culture of diversity, fairness and equality for all applicants and employees. Applications are welcomed from all backgrounds and we strive to reflect the community we serve in our diverse workforce. Our "two tick" kite mark guarantees a candidate with a disability, who fulfills the essential criteria, an interview at the Trust. We can make reasonable adjustments, and offer support and advice in a variety of ways on request.