Job summary
Employer heading
Medical Secretary
NHS AfC: Band 4
Job overview
This is an exciting opportunity for a dedicated and talented person to become part of our Nuclear Medicine admin team at Manchester University NHS Foundation Trust (MFT). You will join our friendly, collaborative and multidisciplinary team. The role demands experience of independent working, excellent problem-solving skills and the ability to interact with a range of disciplines along with excellent patient communication.
You will be expected to work as part of the admin team
The Nuclear Medicine service at MFT operates over three sites providing services for the population of Manchester. Combined, the service covers 7 gamma cameras (5 SPECT-CT), spread over 3 sites, a PET-CT scanner, and provides non-imaging studies and therapeutic radioiodine treatments for benign disease. You will be part of a dedicated team of 6 admin and clerical colleagues, responsible for the booking and scheduling tasks within Nuclear Medicine for the trust.
Main duties of the job
This role will consist of a broad range of duties and responsibilities, covering areas including:
- Booking and scheduling patients for their scans
- Communicating with clinical teams to clarify referral details
- Ensuring scan results are communicated to referrers
- Ensuring patients are aware of their scans and any preparation required prior to arrival
- Covering the reception desk during the evening (and from time to time during the day)
- Ensuring the safety of patients and relatives in the reception area and calling for assistance as required
The department operates a 12 hour day, Monday to Thursday and the shift pattern requires working in the evenings on these days.
Working for our organisation
MFT is one of the largest NHS Trusts In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Detailed job description and main responsibilities
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Person specification
Qualifications
Essential criteria
- Good general standard of education
Desirable criteria
- Recognised administrative qualification
Training undertaken
Essential criteria
- Evidence of development within a clerical role
- Customer care training
Desirable criteria
- Experience of using Hive
Work Experience
Essential criteria
- Experience of customer facing clerical role
- Experience of using various IT systems
- An appreciation of the NHS and its structure
Interpersonal Skills
Essential criteria
- Mature, caring and friendly attitude
- Ability to deal thoughtfully in difficult/stressful situations
Knowledge and technical skills
Essential criteria
- Ability to engage with individuals at all levels
- Ability to work in a team
Desirable criteria
- Understanding of Nuclear Medicine and radiological procedures
Job Demands
Essential criteria
- Ability to multitask under pressure
Desirable criteria
- Concern for the well-being of patients and commitment to work for the aims of the institution
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Carl Grimsditch
- Job title
- Directorate Manager
- Email address
- [email protected]
- Telephone number
- 01612764820
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