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Job overview

This is a key role in promoting and improving health, wellbeing, and care outcomes for children, young people and their families, who have been identified as needing additional support, including transitional from Children’s Mental Health or other support services.

The role involves engaging local based community services, to aid their mental health recovery and encourage meaningful engagement within their local community, with an emphasis on identified resources to support young individuals into adulthood such as further education, volunteering, and other life skills. This includes providing Early Intervention strategies and signposting to ensure needs are met.

The role also involves carrying out brief assessments with prospective clients who have been identified as requiring support from our service, signposting to agreed and appropriate community resources, making additional referrals, escalating any identified safety or safeguarding concerns appropriately, and feeding back as necessary to the wider team.

A key part of the role is to develop a live register of assets in the community that could be useful to people on the caseload who would benefit and to work with other post- holders on a system-wide asset-based register, as well as fostering strong relationships and keeping the lines of communication open with our community partners paying specific interest to those that are relevant and of benefit to the age of 18 and meeting cultural needs where applicable.

Main duties of the job

• Create an assessment tool for brief intervention to identify needs
• Identify existing community / voluntary organisations working to improve mental health and well-being for children and young people to signpost and advise
• Supervise and line manage Link Workers (0.2WTE) to develop a system for assessment and tracking
• Support clients to understand the range of options available to them in the community and how to escalate to Specialist CAMHS where needed
• Ensure clients are supported to make choices and access the services identified
• Oversee a case load of specific clients, and act as a contact for these clients and any related professionals and members of the client’s network of support, in accordance with clients’ consent and data protection policies
• Document client work and ensure that it is recorded in appropriate electronic records
• Respond to crisis, safeguarding, and domestic violence incidents effectively, seeking advice and escalating concerns where appropriate to your clinical line manager

Working for our organisation

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and   Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m. 

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.