Job summary
Employer heading
Healthcare Assistant
Band 2
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Find out more about our Trust and why you should join us#WeAreLNWH
Find out more about Our HEART values
Find out more about our Trust Staff Benefits
Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy
We are clear that our vision can only be achieved by our staff, who are our most valuable asset.
Our vision is driven by our HEART values and behaviours which were developed together with our staff.
- H onesty
- E quity
- A ccountability
- R espect
- T eamwork
These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.
LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.
Job overview
We are looking for Healthcare support workers to work as part of the team, maintaining good working relationships with patients, relatives and members of the multi-disciplinary team.
To deal with enquiries from patients, visitors and staff, as directed by qualified staff, in accordance with department practices, ensuring that patient confidentially is maintained at all times.
Healthcare Assistant Band 2
Hours: 37.5 per week Full Time
Shifts: Long days and nights
Tenure: Permanent
Site: Ealing Hospital
Main duties of the job
At London North West Hospital NHS Trust we recognize the value of care and compassion in health care and have an exciting opportunity for Healthcare support workers to join our team providing excellent care to our patients within the integrated medicine (respiratory and elderly care)
With the patient at the center of all you do, we are looking for compassionate, enthusiastic and confident, experienced, Healthcare support workers , who are able under supervision, to provide the highest standard of care. You will need to be able to prioritise, work under pressure and have excellent communication skills, both written and verbal.
Being a member of staff here means treating everyone with respect. It means working together and embracing change to achieve excellence in every part of the hospital. Most of all, it means encompassing a desire to take personal responsibility for ensuring our patients get the highest quality care they deserve. We are committed to safeguarding and promoting the welfare of vulnerable adults and expect all staff to share this commitment.
We want all our Healthcare support workers to become successful, competent and confident carers so we are committed to ensuring the ongoing development of a wide range of skills and knowledge.
Working for our organisation
London North West University Healthcare NHS Trust (LNWUH) is one of the integrated NHS Trusts in the country. Our team of more than 8,000 clinical and support staff serve a diverse population of approximately one million people providing hospital services to the people of Brent, Harrow and beyond.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
To find out more about our Trust, why not view our video we are London North West University Healthcare
LNWUH is a flexible working friendly organisation; we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.
Detailed job description and main responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification
Person specification
Education/Qualification
Essential criteria
- GCSEs
Desirable criteria
- NVQ in care qualification
Knowledge and Experience
Essential criteria
- experience in working in Health care sector: NHS, Nursing home, domicillary or volunteering
Desirable criteria
- Knowledge of provision of basic health care and taking Observation (NEWS Score)
Skills, Abilities and Attribut
Essential criteria
- Proficient writing skills
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Juliet Bequilla
- Job title
- Clinical Nurse Manager
- Email address
- [email protected]
- Telephone number
- 0208 9675525
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