Job summary
- Main area
- Mental Health
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 333-D-MK-MH-1140
- Employer
- Central and North West London NHS Foundation Trust
- Employer type
- NHS
- Site
- Eaglestone Health Centre
- Town
- Milton Keynes
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Yearly
- Closing
- 01/05/2024 23:59
- Interview date
- 12/05/2024
Employer heading
Administrator
NHS AfC: Band 4
Job overview
An exciting opportunity has arisen for a Band 4 Administrator to join our Mental Health Hospital Liaison Team.
The Mental Health Hospital Liaison Team provide support to patients who attend A&E in a crisis or need mental health support while an inpatient in the general hospital. The main responsibilities of this post will be to log referrals on our live tracker database in a timely and effective manner, to produce letters from clinicians notes, deal with telephone, face to face and email enquiries, taking minutes at daily MDT meetings and other meetings as required, and supporting the medical and clinical team with a range of administrative tasks.
Main duties of the job
We are looking for someone who is dynamic, organised, who can work autonomously as well as part of the multi-disciplinary team and who can work in an efficient manner. You will be responsible to the Patient Pathway Manager.
Working for our organisation
We are passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patients own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people. Were always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee were hoping to find our future leaders and well support our staff by providing opportunities to develop your career.
With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more whatever stage of your career you're at, there's always a place for you at CNWL.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Detailed job description and main responsibilities
The administrator post will be responsible for providing a full range of administrative duties to the team. This will range from word processing, answering telephone calls, monitoring of e-mail accounts, arranging meetings and taking minutes, receiving and disseminating information and the provision of a receptionist service in order to enable the team to carry out a range of clinical activity as quickly and effectively as is required. The administrator is responsible for supporting various staff including Consultant Psychiatrists, Team Managers, Community Psychiatric Nurses, Occupational Therapists, Psychologist and Support Workers.
The post holder will work closely with other administrative staff within Milton Keynes Mental Health Service, sharing work where necessary and providing cover for leave purposes.
Person specification
Qualifications
Essential criteria
- Good general education up to GCSE/ A level standard / NVQ level 3 or equivalent experience
Experience
Essential criteria
- Previous experience of working in a clinical environment
- Experience of using Microsoft Office suite of programmes Experience of working with databases including Excel to input, store, modify, structure, maintain & present data & information
- Experience of medical terminology and common drugs, particularly psychiatry
- Experience of minute taking
Desirable criteria
- Previous NHS experience
Knowledge
Essential criteria
- Understanding of confidentiality in the workplace
Desirable criteria
- Understanding of mental health
Key skills/abilities
Essential criteria
- Ability to develop & maintain high standards of communication both orally and in writing with people about difficult matters & / in difficult situations
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Julie Mortimer
- Job title
- Patient Pathway Manager
- Email address
- [email protected]
- Telephone number
- 01908 725122
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