Job summary
- Main area
- Volunteer Services
- Grade
- Band 7
- Contract
- Fixed term: 12 months
- Hours
- Full time - 37.5 hours per week (Weekend and Evenings when needed.)
- Job ref
- 334-NCL-6169852-TA
- Employer
- South London and Maudsley NHS Foundation Trust
- Employer type
- NHS
- Site
- Blue Star House
- Town
- London
- Salary
- £51,488 - £57,802 per annum inclusive of HCAS
- Salary period
- Yearly
- Closing
- 05/05/2024 23:59
Employer heading
Volunteer Services, Data, Impact and Evaluation Manager
Band 7
South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.
As a Trust we are happy to talk flexible working.
Job overview
This role is central to creating an evidence-based culture and embedding evaluation into service development and delivery across South London and Maudsley Trust Volunteer Service. The Maudsley Charity generously funds the new post. The post holder will help shape the future of the Volunteer Service by working with colleagues, volunteers, patients, service users and carers across the Trust and Maudsley Charity, ensuring that impact and evaluation insights drive service improvement and innovation. The post holder will be responsible for embedding an impact measurement framework, which ensures we can evidence our impact and progress against our strategy, and use this evidence to improve and enhance the service we offer and the pathway for volunteers, patients and service users. This is an exciting time to join the SLaM Volunteer Service as it has gone through tremendous growth and change in the past 3 years. With the growing awareness of our work, the role of the Impact and Evaluation Manager is becoming increasingly important in ensuring that we have robust impact data to support our message and to drive data driven decision-making. This role is also unique in the focus as it combines both social and environmental impact measurements. We are looking for someone who will thrive in a fast-growing and rapidly changing service.
Main duties of the job
The post holder will help shape the future of the Volunteer Service by working with colleagues, volunteers, patients, service users and carers across the Trust and Maudsley Charity, ensuring that impact and evaluation insights drive service improvement and innovation. The post holder will be responsible for embedding an impact measurement framework, which ensures we can evidence our impact and progress against our strategy, and use this evidence to improve and enhance the service we offer and the pathway for volunteers, patients and service users. This is an exciting time to join the SLaM Volunteer Service as it has gone through tremendous growth and change in the past 3 years. With the growing awareness of our work, the role of the Impact and Evaluation Manager is becoming increasingly important in ensuring that we have robust impact data to support our message and to drive data driven decision-making. This role is also unique in the focus as it combines both social and environmental impact measurements. We are looking for someone who will thrive in a fast-growing and rapidly changing service.
Working for our organisation
South London and Maudsley NHS Foundation Trust (SLaM) provides the most extensive portfolio of mental health service and substance misuse services for people who are addicted to drugs and/or alcohol in the UK and has a history that dates back to the foundation of the Bethlem Royal Hospital in 1247. It has approximately 4,800 staff and serves a population of 1.1 million in South London. It provides a full range of mental health services to the people of Croydon, Lambeth, Southwark and Lewisham as well as national specialist services. This large NHS Foundation Trust is a leading innovator of care in the community and runs the largest child and adolescent mental health service in the country. With over a 100 sites including 68 inpatient wards distributed across four main hospital sites, SLaM has around 39,000 active outpatients and provides inpatient care for over 5,000 people each year. The Trust has a leading role in devising and evaluating new treatments and SLaM staff play a major role contributing to the education, postgraduate training and clinical experience of students and mental health professionals including doctors, psychologists, nurses and therapists, from around the world. In addition, SLaM has a broad research agenda in mental health, which informs new NHS mental health policies.
Detailed job description and main responsibilities
Please see the Job description attached for full details. The main responsibilities of the post:
- Managing the development, implementation and delivery of evaluations for a range of volunteer projects and the volunteer service for inpatient, community services and managed projects.
- Providing training, where possible, to staff and volunteers in ensuring the integrity of data collection in relations to outcomes.
- To plan and manage focus groups with patients and service users to gain an insight and understanding of how best to reach to people.
- To research and develop tools for measuring Impact in NHS Volunteer Services.
- Oversee the analysis and report writing of core monitoring and evaluation data.
- Able to transform data into compelling and engaging data visualisations.
- Working closely with the Volunteer Service manager and key staff to ensure that impact reporting reflects the ethos of the Maudsley Charity and NHS Trusts.
Person specification
Essential
Essential criteria
- Masters Degree or Equivalent
- Evaluation and Research Experience
- Experience of involvement with mental health services and volunteers
Desirable criteria
- Experience of developing policies
- Involvement in service redesign and development.
- Volunteering
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Isobel Mdudu
- Job title
- Volunteer Services Manager
- Email address
- [email protected]
- Telephone number
- 02032283978
- Additional information
Please contact Isobel Mdudu [email protected] or on 02032283978 if you would more information about the post.
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