Job summary
Employer heading
Bank - Medical Secretaries
Band 4
Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video
Job overview
Do you have relevant experience working as a medical secretary or are you an experienced PA with experience in a clinical setting. If so, we need you to work in our busy NHS setting to cover ongoing vacancies.
Please only apply if you are available to work and have the knowledge and experience we are looking for.
The successful candidate will provide comprehensive confidential secretarial and administrative support to the multi-disciplinary teams, ensuring efficient and smooth running of the service.
To be responsible for providing day to day administrative support to the service, within the context of a paper light office. The post requires the ability to work on own initiative and to liaise effectively with a broad range of professions and service users and to maintain client confidentiality.
The post holder will be required to work in a busy and demanding environment and should be flexible and adaptable whilst having the ability to prioritise work and use their initiative to make sound judgements.
To be the primary point-of-contact for the Medical Consultants. Deal with
enquiries on their behalf, take messages accurately, give information and advice (not medical) to GPs, relatives and other staff involved with the patient in a manner responsive to customer needs and in accordance with consent to share information.
Please note that whilst hours are flexible on bank, medical secretarial shifts are usually required within office hours, Monday – Friday.
Main duties of the job
. To provide a comprehensive administrative service to the community and multidisciplinary teams, including processing all referrals, reports, correspondence, documentation, and related filing, and photocopying and scanning.
. To ensure that all incoming post is date-stamped, scanned, and distributed to the appropriate persons and that out-going mail is sorted according to internal, external departments and relevant agencies.
. To type correspondence when required.
. To maintain office filing systems and ensure information relating to service users is accessible to relevant staff, always ensuring confidentiality.
. To maintain a standard filing system ensuring that the filing of patient notes, correspondence, questionnaires etc are kept up to date in line with record keeping policies and to ensure patients records are updated on in house systems.
. To book interpreters and translators for clients’ appointments and monitor confirmation of bookings and action as appropriate.
Working for our organisation
We operate a Temporary Staffing service and offer our Bank Staff excellent benefits including:
- Competitive hourly rates and weekly pay
- Access to paid annual leave and statutory sick pay
- My Trust Benefits discount scheme
- Access to the NHS pension scheme
- Paid mandatory training
- Opportunities for locally agreed training
- Flexibility of hours/location
- Priority over agency staff for booking shifts
- Free uniform
- Opportunity to apply for permanent posts
Detailed job description and main responsibilities
The main duties of the post are outlined in the attached job description.
If you have any queries please contact temporary staffing recruitment.
Person specification
Experience
Essential criteria
- Worked as Medical secretary in the NHS
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Temporary Staffing Recruitment Team
- Job title
- Recruitment Officer
- Email address
- [email protected]
- Telephone number
- 0300 300 1530
- Additional information
Temporary Staffing Team
0300 300 1530 Opt 1, Opt 2
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