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Job summary

Main area
Pharmacy
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (7 DAY WORKING)
Job ref
213-CAY-6236597
Employer
King's College Hospital NHS Foundation Trust
Employer type
NHS
Site
Kings College Hospital
Town
London
Salary
£27,948 - £29,468 per annum, inc HCA
Salary period
Yearly
Closing
Today at 23:59

Employer heading

King's College Hospital NHS Foundation Trust logo

Senior Pharmacy Assistant Technical Officer - Dispensary

Band 3

Job overview

The post holder will work as part of a dedicated pharmacy team to deliver a high standard of care to patients within the Trust through the provision of a safe and effective dispensing service. 

  • Dispensing medicines for inpatient, discharge and outpatient prescriptions ensuring the work is carried out accurately, safely and efficiently following current departmental procedures.
  • Facilitating the ‘fast track’ dispensing of medicines as needed for patients.
  • Accurately supply and dispense Controlled Drugs (CDs) on request from clinical areas and discharge/ outpatient prescriptions in accordance with departmental procedures and legal requirements for record keeping, storage, and transportation of CDs.
  • Accurately dispensing private, compassionate and unlicensed use prescriptions in accordance with departmental procedures and legal requirements for record keeping.
  • Conducting reception duties and answering the telephone promptly and politely as needed.
  • Processing to-follow prescriptions in accordance with departmental procedures.
  • Overseeing the safe receipt, handling and storage of medicines in the dispensary.
  • Supporting the supervision of assistants in the team through the organisation and prioritisation of workload.
  • Supporting the training of assistants and undergraduate students as needed.
  • Referring to more senior members of the Patient Services team for advice where appropriate.

 

Main duties of the job

  • To work in the dispensary and use the pharmacy dispensing system to dispense medicines for inpatient, discharge and outpatient prescriptions ensuring the work is carried out accurately, safely and efficiently following current departmental procedures.
  • To facilitate the ‘fast track’ dispensing of medicines as needed for patients.
  • To accurately supply and dispense Controlled Drugs (CDs) on request from clinical areas and discharge/ outpatient prescriptions in accordance with departmental procedures and legal requirements for record keeping, storage, and transportation of CDs.
  • To accurately dispensing private, compassionate and unlicensed use prescriptions in accordance with departmental procedures and legal requirements for record keeping.
  • To conduct reception duties when required where needed throughout the working day.
  • To answer the telephone promptly and politely where needed throughout the working day:
  • To deal with queries and respond to them promptly
  • To relay complete and accurate information
  • To recognise self-limitations and refer to a more senior colleague where appropriate.
  • To deliver a customer-focused service to all patients who attend the Dispensary.
  • To adhere to the highest principles of customer services when dealing with patients, staff and the public.
  • To undertake daily stock counts and expiry date checks as part of departmental cycle count requirements.
  • To participate in dispensary late night, weekend and bank holiday rotas.

Working for our organisation

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and around 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King’s College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in Bromley.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus.

Our values at King’s, are that we’re a kind, respectful team;

Kind. We show compassion and understanding and bring a positive attitude to our work

Respectful. We promote equality, are inclusive and honest, speaking up when needed

Team. We support each other, communicate openly, and are reassuringly professional

The trust-wide strategy Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care,  Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion (EDI) at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we can take Team King’s to another level

Detailed job description and main responsibilities

Patient Services (Dispensary) 

  • To work in the dispensary and use the pharmacy dispensing system to dispense medicines for inpatient, discharge and outpatient prescriptions ensuring the work is carried out accurately, safely 
    and efficiently following current departmental procedures.
  • To facilitate the ‘fast track’ dispensing of medicines as needed for patients.
  • To accurately supply and dispense Controlled Drugs (CDs) on request from clinical areas and discharge/ outpatient prescriptions in accordance with departmental procedures and legal 
    requirements for record keeping, storage, and transportation of CDs.
  • To accurately dispensing private, compassionate and unlicensed use prescriptions in accordance with departmental procedures and legal requirements for record keeping.  
  • To conduct reception duties when required where needed throughout the working day.

Supervision

  • To supervise assistants in the team through the organisation and prioritisation of workload.  
  • To oversee the safe receipt, handling and storage of medicines in the dispensary.
  • To oversee and be responsible for undertaking dispensary housekeeping activities to facilitate the smooth running of patient services. This includes but is not limited to co-ordinating expiry date checking and stock rotation on shelves, undertaking weekday filing & stock cycle counts and weekly dispensary consumables top-ups.  
  • To oversee the working areas and surfaces, ensuring that they are kept clean and tidy at all times. 

Financial and Resource Management

  • To comply with departmental procedures relating to efficient stock control in the issue, return and recycling or safe disposal (as appropriate) of drugs from wards, departments & clinics.
  • To facilitate good stock rotation in the dispensary, checking for expiry dates and reporting any short dated stock to facilitate use of item avoiding waste

Education and Training 

  • To undertake all relevant personal training to support this role, completing all in-house training to demonstrate competency in each area.  
  • To support the training and supervision of new staff as part of the departmental induction programme.  
  • To support the training of assistants and undergraduate students as needed.
  • To be compliant with all Trust statutory and mandatory training requirements including completion within required timeframes and keeping own records up to date. 

Person specification

Education and Qualifications

Essential criteria
  • NVQ Level 2 certificate in pharmacy skills (QCF), BTEC Level 2 Certificate in Pharmaceutical Sciences qualification or equivalent or currently undertaking course
  • GCSE Maths and English or equivalent, grade C or above

Knowledge and Experience

Essential criteria
  • Knowledge of dispensing and supply processes
  • Knowledge of stock control systems
Desirable criteria
  • Working knowledge of EPIC dispensing system
  • Knowledge of drugs, side effects and where to find information

Skills and Competencies

Essential criteria
  • Be able to communicate effectively in both written and verbal formats with staff and patients
  • Be able to deal with routine dispensary enquiries
  • Be able to plan & prioritise the day-to-day activities of self and others
  • To have basic keyboard and computer skills (word processing, spreadsheet, report generation and presentations)

Employer certification / accreditation badges

Capital Nurse, LondonApprenticeships logoAge positiveArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employerStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Catalena Facciano
Job title
Deputy Dispensary Manager
Email address
[email protected]
Telephone number
02032995712
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