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Detailed job description and main responsibilities

Act as autonomous first line of contact for patients seeking advice or support.

• Provides professional and clinical leadership, providing a highly visible and authoritative presence ensuring the delivery of excellence in core, specialist and advanced nursing practice, audit, research, and service and practice development agendas.
• To identify outcome measures which illustrate the quality of the service with a particular emphasis on establishing ways to show patient related outcome measures.
• Recognises and champions innovations in nursing practice ensuring they are supported, evaluated and contribute to develop an evidence base to meet the needs of the patients, families, relatives and staff.
• Communicates highly complex and sensitive information to patients, carers and other staff.
• Able to diffuse potentially hostile and antagonistic situations with staff, patients and relatives, using highly developed interpersonal and negotiation skills.
• Contributes to service developments and innovations across the speciality and relevant external agencies, locally and nationally.
• Work with the departmental key stakeholders to rationalise, develop and implement nursing documentation ensuring that practice is standardised and monitored department wide.
• Contributes to the trust’s nursing and professional agenda and promotes the trust as an international centre of excellence and national leader in the speciality.
• Nationally aware of patient pathways and patient experience initiatives, and be able to implement these locally.

2.    RESPONSIBILITY FOR POLICY AND SERVICE DEVELOPMENT

• Developing innovative models of care and effective patient pathways that ensure patients receive the best possible service.
• Liaise with other members of the multi-disciplinary team to ensure seamless patient care through the development of protocols and care pathways.
• Contribute to protocols, documentation systems, standards, policies and clinical guidelines for others to use in practice.
• To work with the senior management team to ensure that divisional and trust objectives are met.
• In conjunction with the senior management team participate in business planning cycle, identifying areas of service development, focusing in particular on those related to nursing / education / training / research activities.
• Contribute to organisational development projects to transform clinical services to meet the needs of world class nursing for the future.

3.    RESPONSIBILITY FOR FINANCIAL AND PHYSICAL RESOURCES

• Provide support to the team acting as an expert resource, demonstrating tenacity, drive, professional integrity, balance and perspective.
• Make effective use of resources available to support and enhance patient care.

4.    RESPONSIBILITY FOR LEADING AND MANAGING

• Provide professional, clinical and managerial leadership to nursing and associated staff, and ensure the provision of a high quality, responsive nursing service.
• Contribute to the workforce and financial planning for nursing and support services within own areas of responsibility and where appropriate, work collaboratively across the trust to support these initiatives.
• Engage in the implementation of improvements in nursing practices within own areas of responsibility in line with local and national agenda and patient feedback.
• To have a thorough understanding of safeguarding procedures and knowledgeable with respect to safeguarding triggers and risks.
• To ensure the delivery and compliance of mandatory training requirements for specialist nursing team when appropriate.

5.    RESPONSIBILITY FOR INFORMATION RESOURCES

• Act as a resource to nursing staff in relation to the analysis of audit and research data.
• Contributes to the development of appropriate outcomes and service impact measures to evaluate patient response and service development needs.
• Ensures all information is stored in accordance with the Data Protection Act and Caldecott guidance.
• Identify educational and training requirements on Information Resources for all relevant staff.
• Process information electronically and manually.
• Ensure information is communicated through the appropriate trust channels as required.
• Oversees high standards of record keeping within areas of responsibility.

6.    RESPONSIBILITY FOR RESEARCH AND DEVELOPMENT

• To undertake relevant research including the measurement and evaluation of the service by the process of audit and patient satisfaction.
• To develop specific audits which support service improvement, or assess the benefits and outcomes following service improvements.
• To have a good understanding of the research process and current trends in relation to areas of responsibility.
• Contribute to the use of evidence to support practice and generate ideas for the potential generation of new evidence related to specialty.