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Crynodeb o'r swydd

Prif leoliad
Admin
Gradd
Band 2
Contract
Parhaol
Oriau
Rhan-amser - 15 awr yr wythnos (Monday & Friday between the hours of 8am and 5pm - could be 8-4.30 or 8.30-5 depending on service needs)
Cyfeirnod y swydd
208-BAD0F9-24-1
Cyflogwr
Northern Lincolnshire & Goole NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Diana Princess of Wales Hospital
Tref
Grimsby
Cyflog
£22,383 per annum pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
20/05/2024 23:59

Teitl cyflogwr

Northern Lincolnshire & Goole NHS Foundation Trust logo

Receptionist - Grimsby

Band 2

 

 

Trosolwg o'r swydd

An exciting opportunity has arisen for a  Receptionist working 15 hours per week to join the Patient Services Team at Diana Princess of Wales Hospital working a Monday and Friday.   The hours of work will be 8am to 4.30pm or 8.30am to 5pm, depending on service needs.  We are looking for someone to provide a welcoming, professional and courteous service to patients and visitors who visit the hospital.  The customer facing role of the receptionist will be instrumental to the efficient running of the Reception areas across the Trust, therefore you will be smartly presented and have excellent customer relations and communication skills to work in this customer facing service.
Post holders will be required to assist patients and visitors using a variety of communication methods.

Prif ddyletswyddau'r swydd

The post holder will be required to liaise effectively with colleagues and other departments within the hospital in a professional and pleasant manner and to ensure the confidentiality of information and patient details is adhered to at all times, in accordance with the Data Protection Act, Caldicott guidelines and other Trust Policies and procedures.

 

Gweithio i'n sefydliad

NLAG is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Group has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Group and our community.

Should we receive a high volume of applications the advert may be closed earlier than stated.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients. 

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients.  We welcome applications irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://joinnlag.co.uk/

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

 “We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers”.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

Manyleb y person

Education and Qualifications

Meini prawf hanfodol
  • • Good level of General Education
  • • NVQ 2 in Administration or willingness to work towards NVQ Level 2
Meini prawf dymunol
  • • Attained NVQ 2 in administration
  • Keyboard Qualifications / relevant

Occupational Experience

Meini prawf hanfodol
  • • Microsoft Office qualification
  • • Previous experience of working in a customer services environment
Meini prawf dymunol
  • • Working within a change environment
  • • Experience of scheduling / coordinating activities and/or resources
  • • Time Management Skills or experience of working with a busy/demanding environment

Bathodynnau ardystio / achredu cyflogwyr

NHS Pastoral Care Quality AwardApprenticeships logoMenopause Friendly EmployerDisability confident employerDisability confident committedArmed Forces Covenant Bronze AwardNational Preceptorship for Nursing Quality Mark

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Michelle O'Neill
Teitl y swydd
Team Leader/Training Facilitator
Cyfeiriad ebost
[email protected]
Rhif ffôn
03033304759

Os ydych yn cael problemau'n gwneud cais, cysylltwch â

Cyfeiriad
Recruitment Team
Recruitment Office
Diana, Princess of Wales Hospital
Scartho Road
Grimsby
UK
DN31 2QQ
Rhif ffôn
03033 306519
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg