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Prif leoliad
Urology
Gradd
NHS AfC: Band 3
Contract
Parhaol
Oriau
  • Llawnamser
  • Gweithio hyblyg
37.5 awr yr wythnos
Cyfeirnod y swydd
344-5492KCH
Cyflogwr
East Kent Hospitals University NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Kent and Canterbury Hospital
Tref
Canterbury
Cyflog
£22,816 - £24,336 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
19/05/2024 23:59

Teitl cyflogwr

East Kent Hospitals University NHS Foundation Trust logo

Medical Secretary/Patient Pathway Coordinator

NHS AfC: Band 3

Trosolwg o'r swydd

Proactively co-ordinate patients through their treatment pathway ensuring a smooth process and compliance to National Cancer waiting time standards, National RTT compliance standard, diagnostic standards and any internal targets.

Act as first point of contact on behalf of the consultant and the Trust and deal effectively with all enquiries from GPs, patients, other departments within the Trust and external stakeholders, in line with Trust Values.

Prif ddyletswyddau'r swydd

Effective management of the patient pathway, including booking follow up and cancelling appointments adhering to government standards. Escalate issues where necessary. Support the Operational Managers in achieving utilisation targets for outpatient clinics and timely recording of clinical outcomes.

Manage clinical dictations on digital dictation or voice recognition systems and administer as required. Transcribe consultant admin via audio. Draw the consultants/ doctor’s attention to all incoming results, prioritising those which may require urgent clinical input.

Undertake other clerical duties to ensure the smooth running of the office, including sorting post, photocopying, scanning and uploading, sending and receiving emails, answering telephone calls and dealing with enquiries, redirecting and relaying information as necessary.

We are a very busy and productive department, working to tight cancer deadlines. We support each other and promote a positive working environment while working towards high patient centred care.

Gweithio i'n sefydliad

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 700,000 people. 

Our vision is 'great healthcare from great people'. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’.

We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.

Manyleb y person

Education

Meini prawf hanfodol
  • GCSE Maths and English at Grade C/Level 5 or above
Meini prawf dymunol
  • Evidence of further education or professional development

Experience

Meini prawf hanfodol
  • 2 years experience in an administrative role
  • Experience of working in a busy, customer-service based role
Meini prawf dymunol
  • Experience of working in a secretarial type role
  • Previous or current NHS employment

Skills

Meini prawf hanfodol
  • Microsoft Office including Word, Excel and Outlook
  • Audio-typing, 50wpm
Meini prawf dymunol
  • Knowledge of NHS software, including PAS and Sunrise
  • Familiarity with medical terminology and PTLs

Knowledge

Meini prawf hanfodol
  • Knowledge of UK National Cancer Standards
  • Demonstrate the importance of working under pressure and adhering to deadlines
Meini prawf dymunol
  • Knowledge of the demands of a cancer-service led role

Bathodynnau ardystio / achredu cyflogwyr

NHS Pastoral Care Quality AwardThe Employers Network for Equality & Inclusion is the leading employer network covering all aspects of equality and inclusion in the workplace.Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldDefence Employer Recognition Scheme (ERS) - BronzeImproving working livesMindful employer.  Being positive about mental health.Disability confident employerThe Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Prince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthHappy to Talk Flexible WorkingArmed Forces Covenant

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Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Sharon Williams
Teitl y swydd
Deputy Operations Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07815480030
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg